Assertiveness: making yourself heard in district nursing.
Being assertive is not the same as being aggressive. Assertiveness is a tool for expressing ourselves confidently, and a way of saying 'yes' and 'no' in an appropriate way. This article explores issues concerned with assertiveness in district nurse settings. It outlines helpful techniques to develop assertiveness, such as the broken record, fogging, negative assertion and negative inquiry.
Lawton
Sally
S
Roxburghe House, NHS Grampian. sally.lawton@arh.grampian.scot.nhs.uk
Stewart
Fiona
F
D001242:Assertiveness; D003142:Communication; D003152:Community Health Nursing / Q000379:methods*; D030141:Feedback, Psychological; D006801:Humans; D007400:Interprofessional Relations