title: Hospital treats patients and families like VIPs.
abstract: Decision to emphasize patients keeps hospital true to its mission. Proponents expect to see success reflected in patient satisfaction numbers. Stress relief also may serve to benefit the health of hospital patients.
mesh_terms: D003258:Consumer Behavior; D005845:Georgia; D015285:Hospital-Patient Relations; D006786:Hospitals, Urban / Q000458:organization & administration*; D006801:Humans; D019982:Organizational Case Studies; D009937:Organizational Objectives; D010564:Personnel, Hospital; D013315:Stress, Psychological / Q000517:prevention & control