Are simple feedback interventions involving workplace data associated with better working environment and health? A cluster randomized controlled study among Swedish VDU workers.
OBJECTIVE
To test whether feedback and discussion of ergonomic and psychosocial working environment data during 1 short session with individual, groups, or supervisors of VDU workers had effects on (1) the quality of implemented modifications in workplace design, working technique, or psychosocial aspects; (2) psychological demands, decision latitude, and social support; (3) comfort during computer work, emotional stress, and prevalence of musculoskeletal symptoms or eye discomfort.


METHODS
Thirty-six workgroups from 9 organizations were randomized to 3 feedback conditions (individual, workgroup, supervisor) or control. Follow-up was 6 months after intervention. Questionnaire data aggregated on the workgroup level were used.


RESULTS
Effect (positive) on social support was indicated from feedback to supervisors.


CONCLUSIONS
Feedback and discussion of ergonomic and psychosocial working environment data with supervisors of white-collar VDU workers may have positive effect on social support measured as a group characteristic. Sources of potential bias are discussed.
Eklöf
Mats
M
Department of Occupational Medicine, Sahlgrenska Academy at Göteborg University, UGOT, Box 414, S-405 30 Göteborg, Sweden. mats.eklof@ymk.gu.se
Hagberg
Mats
M
D000328:Adult; D016288:Computer Terminals; D006804:Ergonomics; D005246:Feedback; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D016273:Occupational Exposure; D016272:Occupational Health; D011584:Psychology; D011795:Surveys and Questionnaires; D013548:Sweden; D014584:User-Computer Interface