Health care consumerism: engaging the real buyers--employees.
Many employers have begun moving toward health care consumerism strategies designed to encourage employees to take more responsibility for their health care and the cost of that care. Recent surveys suggest ways employers can ensure their consumerism strategies succeed in engaging employees and, ultimately, encourage employees to change their behavior. This article describes what those surveys reveal about employer and employee perspectives on consumerism and suggests steps employers can take to align their interests with those of their employees in order to manage the demand for and use of health care.
Towers Perrin HR Services, Boston, USA.
Martha
M
Terry
D002755:Choice Behavior; D003142:Communication; D003258:Consumer Behavior / Q000191:economics*; D017047:Cost Sharing; D003625:Data Collection; D017049:Employer Health Costs; D006264:Health Benefit Plans, Employee / Q000191:economics*; D006301:Health Services Needs and Demand; D006801:Humans; D007255:Information Services; D019982:Organizational Case Studies; D009937:Organizational Objectives; D010559:Personnel Management / Q000379:methods*; D010934:Planning Techniques; D014481:United States