title: Five-star service in an endoscopy unit.
mesh_terms: D019985:Benchmarking; D002140:California; D004724:Endoscopy / Q000592:standards*; D006801:Humans; D009723:Nurse-Patient Relations; D015279:Organizational Culture; D010044:Outpatient Clinics, Hospital / Q000592:standards*; D010348:Patient Care Team / Q000592:standards; D017060:Patient Satisfaction; D017749:Total Quality Management