Scorecards and dashboards: using financial metrics to improve performance.
To develop a dashboard reporting system for hospitals, four critical factors should be taken into account: Factors most important to the organization's success. Critical drivers that influence performance attainment. Relevant measures. Relevant benchmarking data.
Cleverley
William O
WO
Cleverley & Associates, Worthington, Ohio, USA. bcleverley@cleverleyassociates.com
Cleverley
James O
JO
D019985:Benchmarking; D017598:Efficiency, Organizational; D005375:Financial Audit; D005377:Financial Management, Hospital / Q000592:standards*; D008330:Management Audit; D013781:Texas; D014481:United States