title: Scorecards and dashboards: using financial metrics to improve performance.
abstract: To develop a dashboard reporting system for hospitals, four critical factors should be taken into account: Factors most important to the organization's success. Critical drivers that influence performance attainment. Relevant measures. Relevant benchmarking data.
authors.affiliation: Cleverley & Associates, Worthington, Ohio, USA. bcleverley@cleverleyassociates.com
authors.forename: William O
authors.initials: WO
authors.lastname: Cleverley
authors.forename: James O
authors.initials: JO
authors.lastname: Cleverley
mesh_terms: D019985:Benchmarking; D017598:Efficiency, Organizational; D005375:Financial Audit; D005377:Financial Management, Hospital / Q000592:standards*; D008330:Management Audit; D013781:Texas; D014481:United States