title: Back to basics 2. Communicating with patients and families: leadership strategies.
mesh_terms: D002648:Child; D003142:Communication; D006739:Hospital Administration / Q000592:standards*; D015285:Hospital-Patient Relations; D006776:Hospitals, Pediatric / Q000592:standards; D016519:Hospitals, Religious / Q000592:standards; D006801:Humans; D007857:Leadership; D008923:Missouri; D019982:Organizational Case Studies; D011368:Professional-Family Relations; D017749:Total Quality Management / Q000379:methods*; D014481:United States