Exploring the role of emotions in injustice perceptions and retaliation.
Although organizational justice scholars often describe unfairness as an emotionally laden experience, the role of emotion is underresearched. In a study of individuals who experienced being laid off (N = 173), the authors found that outcome favorability interacts with both procedural and interactional justice to predict participants' emotions. The pattern of interaction differed for inward-focused (i.e., shame and guilt) and outward-focused (i.e., anger and hostility) negative emotions. Attributions of blame mediated the relationship between fairness perceptions and outward-focused negative emotion. Outward-focused emotion mediated the relationship between fairness perceptions and retaliation.
Barclay
Laurie J
LJ
Sauder School of Business, University of British Columbia, Vancouver, BC, Canada. laurie.barclay@sauder.ubc.ca
Skarlicki
Daniel P
DP
Pugh
S Douglas
SD
D000339:Affect; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D008297:Male; D008875:Middle Aged; D015279:Organizational Culture; D012935:Social Justice; D011795:Surveys and Questionnaires