Impact of nurses' job satisfaction on organizational trust.
The matter of organization trust is gaining widespread attention because its perceived value and its erosion. Rampant organizational change has reportedly left nurses feeling betrayed, stressed, and vulnerable. This case study identifies specific aspects of job satisfaction that contribute to organizational trust. Findings offer guidance to the manager intending to create a culture of trust and subsequently promote organizational effectiveness.
Williams
Lauren L
LL
Suffolk University, Boston, MA, USA. lwilliam@suffolk.edu
D000328:Adult; D000368:Aged; D001291:Attitude of Health Personnel; D006801:Humans; D007588:Job Satisfaction; D008875:Middle Aged; D017146:Models, Organizational; D009511:New England; D009723:Nurse-Patient Relations; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000523:psychology*; D019982:Organizational Case Studies; D015279:Organizational Culture; D016134:Organizational Policy; D017009:Professional Autonomy; D011787:Quality of Health Care; D012456:Salaries and Fringe Benefits; D011795:Surveys and Questionnaires; D035502:Trust; D016526:Workload