Staff, patients prefer ED-based interpreters.
Having interpreters in your ED can save time in moments of crisis, while at the same time, facilitating more accurate communications among staff, patients, and family members. Make sure interpreters are familiar with basic anatomy, major illnesses, and medications. Human beings can interpret glances or the touch of a hand, which gives them an advantage over telephonic services. Arrange for at least two vehicles for paging interpreters when they are needed.
D003144:Communication Barriers; D004219:District of Columbia; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D019303:Multilingualism; D017060:Patient Satisfaction; D014175:Translating