title: E-mail ease. Case study: online portal for health care.
authors.affiliation: Northwestern Healthcare, Evanston, Ill, USA. ajmelaragno@enh.com
authors.forename: A J
authors.initials: AJ
authors.lastname: Melaragno
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration*; D034742:Electronic Mail; D019982:Organizational Case Studies; D009936:Organizational Innovation; D010817:Physician-Patient Relations; D014481:United States