title: At the crossroads of quality.
abstract: Health care has turned into a chaotic delivery system that bewilders patients and challenges health professionals. We can do better.
authors.affiliation: Intermountain Health Care, Salt Lake City, USA.
authors.forename: Brent
authors.initials: B
authors.lastname: James
mesh_terms: D020000:Decision Support Systems, Clinical; D003695:Delivery of Health Care / Q000592:standards* / Q000639:trends; D019317:Evidence-Based Medicine; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control; D010348:Patient Care Team; D017410:Practice Guidelines as Topic; D011785:Quality Assurance, Health Care / Q000379:methods*; D014481:United States