Cranking up a failing NHS complaints system.
Tingle
John
J
Nottingham Law School, Nottingham Trent University, UK.
Dunmore
Laura
L
D003159:Community-Institutional Relations; D006265:Health Care Coalitions; D006801:Humans; D020380:Needs Assessment; D010344:Patient Advocacy; D017060:Patient Satisfaction; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom