title: Adapting de-escalation techniques with deaf service users.
abstract: This article discusses the reasons why deaf patients might become angry and outlines de-escalation techniques that could be used by nurses when caring for these patients.
authors.affiliation: Denmark House, Queen Elizabeth Psychiatric Hospital, Birmingham. david.jeffery@bsmht.nhs.uk
authors.forename: D
authors.initials: D
authors.lastname: Jeffrey
authors.forename: S
authors.initials: S
authors.lastname: Austen
mesh_terms: D000786:Anger; D003144:Communication Barriers; D003469:Culture; D003638:Deafness / Q000451:nursing / Q000523:psychology*; D006801:Humans; D009723:Nurse-Patient Relations; D012813:Sign Language; D006113:United Kingdom; D014754:Violence / Q000517:prevention & control*