Using continuous quality improvement to implement a clinical governance framework in a mental health service.
OBJECTIVE
To outline the principles of continuous quality improvement that can be utilized to develop a clinical governance framework in a mental health service.


CONCLUSIONS
The term clinical governance is used to describe the framework through which health organizations are accountable for continuously improving the quality of their services and safeguarding high standards of care. Implementing a clinical governance framework requires clear leadership, particularly clinical leadership, the development of structures and processes to facilitate communication and the development of systems for monitoring and evaluating services. Effective implementation can be supported by the development of an open culture that promotes organizational learning from experience and supporting innovation.
Arya
Dinesh
D
Hawke's Bay DHB, Hastings, New Zealand. dinesh.arya@health.wa.gov.au
Callaly
Tom
T
D006801:Humans; D007857:Leadership; D008605:Mental Health Services / Q000458:organization & administration* / Q000592:standards*; D015279:Organizational Culture; D009936:Organizational Innovation; D011787:Quality of Health Care; D017749:Total Quality Management