The attenuating effect of role overload on relationships linking self-efficacy and goal level to work performance.
The reported research examines the moderating effects of role overload on the antecedents and consequences of self-efficacy and personal goal level in a longitudinal study conducted in an industrial selling context. The results indicate that role overload moderates the antecedent effect of perceived organizational resources on self-efficacy beliefs. They also show that role overload moderates the direct effects of both self-efficacy and goal level on performance, such that these relationships are positive when role overload is low but not significant when role overload is high. Further, the results reveal a pattern of moderated mediation, in which goal level mediates the indirect effect of self-efficacy on performance when role overload is low but not when it is high. Implications for theory and managerial practice are discussed.
Brown
Steven P
SP
Department of Marketing and Entrepreneurship, University of Houston, TX 77204, USA. steve.brown@mail.uh.edu
Jones
Eli
E
Leigh
Thomas W
TW
D003220:Conflict, Psychological; D003299:Cooperative Behavior; D006801:Humans; D007398:Interpersonal Relations; D008960:Models, Psychological; D009042:Motivation; D009937:Organizational Objectives; D012380:Role; D020377:Self Efficacy; D012944:Social Support; D016526:Workload / Q000523:psychology*