Six steps to an effective denials management program.
The following six steps can help you manage denials management issues in your organization: Create standard definitions of denial types. Establish a denial hierarchy. Establish a centralized denial database. Develop key performance indicators. Build responsibility matrices. Measure, monitor, and take action.
Robertson
Brian
B
MedeFinance, Emeryville, CA, USA. brobertson@medefinance.com
Doré
Alexander
A
D000067:Accounts Payable and Receivable; D005377:Financial Management, Hospital / Q000458:organization & administration*; D008329:Managed Care Programs; D010934:Planning Techniques