Resilient organizations: matrix model and service line management.
Resilient organizations modify structures to meet the demands of the marketplace. The author describes a structure that enables multihospital organizations to innovate and rapidly adapt to changes. Service line management within a matrix model is an evolving organizational structure for complex systems in which nurses are pivotal members.
Westphal
Judith A
JA
School of Nursing, University of Wisconsin-Madison, 600 Highland Avenue, Madison, WI 53792, USA.
D004465:Economic Competition; D006754:Hospital Restructuring / Q000458:organization & administration*; D006801:Humans; D008389:Marketing of Health Services / Q000458:organization & administration; D017146:Models, Organizational; D009096:Multi-Institutional Systems / Q000458:organization & administration*; D020380:Needs Assessment / Q000458:organization & administration*; D009718:Nurse Administrators / Q000458:organization & administration; D024802:Nurse's Role; D015279:Organizational Culture; D009936:Organizational Innovation; D011357:Product Line Management / Q000458:organization & administration*