title: An automatic response.
abstract: After 19 months of using an automated receivables management information system, the University of North Carolina Hospitals saw a nine-day reduction in days in accounts receivable. Avoidable losses decreased $6.8 million. Customer service improved through streamlined communications.
authors.affiliation: Patient financial systems support and training, University of North Carolina Hospitals, Chapel Hill, USA.
authors.forename: Matthew
authors.initials: M
authors.lastname: Castellano
authors.forename: Steve
authors.initials: S
authors.lastname: Scibetta
mesh_terms: D000067:Accounts Payable and Receivable; D001331:Automation; D005377:Financial Management, Hospital / Q000458:organization & administration*; D006785:Hospitals, University; D009657:North Carolina