title: Six steps to an effective denials management program.
abstract: The following six steps can help you manage denials management issues in your organization: Create standard definitions of denial types. Establish a denial hierarchy. Establish a centralized denial database. Develop key performance indicators. Build responsibility matrices. Measure, monitor, and take action.
authors.affiliation: MedeFinance, Emeryville, CA, USA. brobertson@medefinance.com
authors.forename: Brian
authors.initials: B
authors.lastname: Robertson
authors.forename: Alexander
authors.initials: A
authors.lastname: Doré
mesh_terms: D000067:Accounts Payable and Receivable; D005377:Financial Management, Hospital / Q000458:organization & administration*; D008329:Managed Care Programs; D010934:Planning Techniques