title: [The system the process or the patient?].
authors.affiliation: Helsingin yliopisto, kansanterveystieteen laitos, Medical Management Centrum, Karolinska Institutet, Stockholm, Sverige. mats.brommels@helsinki.fi
authors.forename: Mats
authors.initials: M
authors.lastname: Brommels
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration*; D005387:Finland; D006801:Humans; D016730:Program Development; D017749:Total Quality Management