title: Key concepts of demand-driven health care; an approach based on client's needs.
abstract: In most European countries we are witnessing a shift from supply-driven to demand-driven approaches in health care. According to these approaches, health care should contribute to the fulfillment of health-care-related needs of individuals and, therefore, to their perceived quality of life. The purpose of this study is to develop a conceptual framework for research in this new view of health care. The authors conclude that the 'felt need' should be the foundation of demand-driven care. The second part of the study is based on a widely used behavioral model resulting in a conceptual framework for research, policy and practice. This study makes a start at providing information about fundamental concepts that are at the heart of the demand-driven approach. In order to contribute to quality of life, health care providers should explore the underlying needs while developing services in order to fit the demand-driven approach.
authors.affiliation: Tilburg University, Research program TRANZO, Tilburg, The Netherlands.
authors.forename: M J N
authors.initials: MJ
authors.lastname: Rijckmans
authors.forename: H F L
authors.initials: HF
authors.lastname: Garretsen
authors.forename: L A M
authors.initials: LA
authors.lastname: van de Goor
authors.forename: I M B
authors.initials: IM
authors.lastname: Bongers
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration*; D005060:Europe; D006301:Health Services Needs and Demand; D006801:Humans; D017060:Patient Satisfaction