Mental health. Stars in their eyes.
In 2004, Worcestershire Mental Health Partnership trust got zero stars and a damning report from the then Commission for Health Improvement. The resultant improvement strategy focused on promoting group ownership of organisational performance and ensuring that high-calibre leaders were in place to drive changes. In the final round of star-ratings, Worcestershire became the only mental health trust in the country to go from zero to three stars.
Forrest
Emma
E
D017598:Efficiency, Organizational; D006801:Humans; D008605:Mental Health Services / Q000458:organization & administration*; D009937:Organizational Objectives; D017749:Total Quality Management / Q000379:methods*; D006113:United Kingdom