title: Taking the middle ground in the build vs. buy dilemma.
abstract: A third solution in the build vs. buy dilemma. Deciding whether to outsource for DM services or build a program internally can be a tough call--especially for smaller plans. However, Blue Cross of Idaho opted for a third course of action that provides the plan with the decision support it needs without giving up local control. See how the approach works to the health plan's advantage.
mesh_terms: D003132:Commerce; D019468:Disease Management; D007061:Idaho; D008329:Managed Care Programs / Q000458:organization & administration*; D019982:Organizational Case Studies