title: Helping families in crisis: listening to and learning from those we serve.
authors.affiliation: American Association of Heart Failure Nurses, The Cleveland Clinic Foundation, OH, USA.
authors.forename: Nancy M
authors.initials: NM
authors.lastname: Albert
mesh_terms: D001294:Attitude to Health; D003142:Communication; D003419:Crisis Intervention; D004189:Disaster Planning / Q000458:organization & administration*; D004190:Disasters; D005190:Family / Q000523:psychology*; D006301:Health Services Needs and Demand; D006379:Helping Behavior; D006801:Humans; D008145:Louisiana; D024802:Nurse's Role / Q000523:psychology*; D012066:Relief Work / Q000458:organization & administration; D012944:Social Support