title: E-mail: taming the monster.
authors.affiliation: Healthcare E-Business Practice, PricewaterhouseCoopers, USA.
authors.forename: S
authors.initials: S
authors.lastname: Lutz
authors.forename: S J
authors.initials: SJ
authors.lastname: Henkind
mesh_terms: D016494:Computer Security; D034742:Electronic Mail / Q000331:legislation & jurisprudence*; D007348:Insurance, Health; D014481:United States