title: Care versus caring: hospitals lose their way.
authors.forename: William A
authors.initials: WA
authors.lastname: Grana
mesh_terms: D003953:Diagnosis-Related Groups; D004645:Empathy; D015285:Hospital-Patient Relations; D006761:Hospitals / Q000592:standards*; D006801:Humans; D038801:International Classification of Diseases; D010817:Physician-Patient Relations; D011787:Quality of Health Care; D014481:United States