title: Improving services with informatics tools.
authors.affiliation: University of Dundee.
authors.forename: Frank
authors.initials: F
authors.lastname: Sullivan
authors.forename: Jeremy C
authors.initials: JC
authors.lastname: Wyatt
mesh_terms: D016494:Computer Security; D003625:Data Collection; D003626:Data Display; D005246:Feedback; D006296:Health Services / Q000592:standards*; D008490:Medical Informatics; D016347:Medical Records Systems, Computerized; D011787:Quality of Health Care