title: Preventing and managing conflict: vital pieces in the patient safety puzzle.
authors.affiliation: Osgoode Hall Law School. pjmarshall@shaw.ca
authors.forename: Pam
authors.initials: P
authors.lastname: Marshall
authors.forename: Rob
authors.initials: R
authors.lastname: Robson
mesh_terms: D002170:Canada; D003220:Conflict, Psychological; D006739:Hospital Administration; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D008505:Medical Staff, Hospital / Q000458:organization & administration* / Q000523:psychology; D017751:Safety Management