Preventing and managing conflict: vital pieces in the patient safety puzzle.
Marshall
Pam
P
Osgoode Hall Law School. pjmarshall@shaw.ca
Robson
Rob
R
D002170:Canada; D003220:Conflict, Psychological; D006739:Hospital Administration; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D008505:Medical Staff, Hospital / Q000458:organization & administration* / Q000523:psychology; D017751:Safety Management