title: HSJ awards 2005. Patient-centred care. Winner: improving services by encouraging patients to tell stories and share views.
mesh_terms: D001363:Awards and Prizes; D017598:Efficiency, Organizational; D006779:Hospitals, Public / Q000458:organization & administration*; D006801:Humans; D033262:Narration; D018802:Patient-Centered Care / Q000379:methods*; D011787:Quality of Health Care; D013222:State Medicine; D006113:United Kingdom