Consumer psychology: categorization, inferences, affect, and persuasion.
This chapter reviews research on consumer psychology with emphasis on the topics of categorization, inferences, affect, and persuasion. The chapter reviews theory-based empirical research during the period 1994-2004. Research on categorization includes empirical research on brand categories, goals as organizing frameworks and motivational bases for judgments, and self-based processing. Research on inferences includes numerous types of inferences that are cognitively and/or experienced based. Research on affect includes the effects of mood on processing and cognitive and noncognitive bases for attitudes and intentions. Research on persuasion focuses heavily on the moderating role of elaboration and dual-process models, and includes research on attitude strength responses, advertising responses, and negative versus positive evaluative dimensions.
Loken
Barbara
B
Department of Marketing, University of Minnesota, Carlson School of Management, Minneapolis, Minnesota 55455, USA. bloken@csom.umn.edu
D000339:Affect; D003071:Cognition; D003256:Community Participation; D003657:Decision Making; D006801:Humans; D007600:Judgment; D009042:Motivation; D010565:Persuasive Communication; D012649:Self Concept; D012919:Social Behavior