A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior.
Job performance is increasingly being seen to encompass constructs such as organizational citizenship behavior (OCB) and counterproductive work behavior (CWB). To clarify the OCB-CWB relationship, a meta-analysis was conducted. Results indicate a modest negative relationship (p = -0.32). The relationship strength did not increase appreciably when the target of the behavior (the organization vs. other employees) was the same. Moreover, OCB and CWB exhibited somewhat distinct patterns of relationships with antecedents. The OCB-CWB relationship was moderated by the source of the ratings, the presence of antithetical items, and the type of response options. An employee-centric perspective is proposed whereby both OCB and CWB are perceived as adaptive behavior. Implications for organizations are discussed.
Dalal
Reeshad S
RS
Department of Psychological Sciences, Purdue University, 703 Third Street, West Lafayette, IN 47097, USA. rsdalal@psych.purdue.edu
D000339:Affect; D000987:Antisocial Personality Disorder / Q000523:psychology*; D003431:Cross-Cultural Comparison; D004650:Employee Performance Appraisal / Q000941:ethics*; D004991:Ethics, Institutional; D006801:Humans; D007588:Job Satisfaction; D015279:Organizational Culture; D013223:Statistics as Topic; D013647:Task Performance and Analysis