title: Chronicling the past, charting the future of case management.
authors.affiliation: Commission for Case Manager Certification, 1835 Rohlwing Road, Suite D, Rolling Meadows, IL 60008, USA. mindyon@covad.net
authors.forename: Mindy
authors.initials: M
authors.lastname: Owen
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D002568:Certification / Q000458:organization & administration*; D005544:Forecasting; D006801:Humans; D009936:Organizational Innovation; D017063:Outcome Assessment, Health Care / Q000458:organization & administration; D024382:Professional Role; D012109:Research Support as Topic / Q000458:organization & administration