Building a safety culture.
This is the first article in a series of seven based on the Seven Steps to Patient Safety (National Patient Safety Agency (NPSA) 2004a). It is aimed at enhancing nurses' and midwives' knowledge about patient safety, including strategies and tools that are available to improve the quality of health care. This article outlines the patient safety agenda and emphasises the importance of creating an open and fair culture in the NHS.
Milligan
F
F
Faculty of Health and Social Sciences, University of Luton, Bedford. frank.milligan@luton.ac.uk
Dennis
S
S
D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D024802:Nurse's Role; D011787:Quality of Health Care; D012449:Safety; D013222:State Medicine; D006113:United Kingdom