The CAHPS Hospital Survey: development, testing, and use.
The CAHPS Hospital Survey was designed to provide valid and reliable assessments from patients about their hospital care experiences--and yet minimize the cost for hospitals and the burden for survey respondents.
Crofton
Christine
C
Agency for Healthcare Research and Quality, Rockville, Maryland, USA. ccrofton@ahrq.gov
Darby
Charles
C
Farquhar
Marybeth
M
Clancy
Carolyn M
CM
D003299:Cooperative Behavior; D006761:Hospitals / Q000592:standards*; D033181:Information Dissemination; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires; D014481:United States