Staffing effectiveness evaluation: a best kept secret for educational needs assessment.
Staff development educators use many sources of information to conduct educational needs assessments to improve existing educational programs and to develop new ones. Staffing effectiveness evaluation information targets patient care and staffing outcomes. The overall objective of this article is to familiarize staff development educators with the staffing effectiveness evaluation process, events that have led to organizational efforts to measure it, Joint Commission on Accreditation of Healthcare Organizations' (JCAHO) expectations, methods for assessing variation and relationships of indicators, and implications for staff development educators.
Hanna
Lee Ann
LA
Centennial Medical Center, Nashville, TN 37203, USA. leeann.hanna@hcahealthcare.com
D000041:Absenteeism; D000058:Accidental Falls / Q000706:statistics & numerical data; D004509:Education, Nursing, Continuing / Q000458:organization & administration*; D004650:Employee Performance Appraisal / Q000458:organization & administration; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration*; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008508:Medication Errors / Q000451:nursing / Q000706:statistics & numerical data; D020380:Needs Assessment / Q000458:organization & administration*; D015401:Nursing Administration Research; D015402:Nursing Education Research; D009741:Nursing Staff, Hospital / Q000193:education / Q000600:supply & distribution; D010043:Outcome and Process Assessment, Health Care; D010561:Personnel Staffing and Scheduling / Q000458:organization & administration*; D003668:Pressure Ulcer / Q000453:epidemiology / Q000451:nursing; D019984:Quality Indicators, Health Care; D015144:Southeastern United States / Q000453:epidemiology; D013192:Staff Development / Q000458:organization & administration; D017749:Total Quality Management / Q000458:organization & administration; D014481:United States; D016526:Workload