title: The Shift Coupon: an innovative method to monitor adverse events.
abstract: Adverse events are one method of measuring hospital quality; however, collecting these data is problematic. This article reports findings from a study conducted to collect data about the occurrence of adverse events in the hospital setting using an instrument called the Shift Coupon. The results demonstrated the viability of the Shift Coupon to collect adverse events data and identified the most commonly reported adverse events and nurse-reported causes of adverse events.
authors.affiliation: Department of Nursing, Pennsylvania College of Technology, Williamsport and the School of Nursing, University of North Carolina at Chapel Hill, NC, USA. vak107@adelphia.net
authors.forename: Victoria A
authors.initials: VA
authors.lastname: Kellogg
authors.forename: Donna S
authors.initials: DS
authors.lastname: Havens
mesh_terms: D000058:Accidental Falls / Q000706:statistics & numerical data; D001291:Attitude of Health Personnel; D002055:Burnout, Professional / Q000523:psychology; D015984:Causality; D003144:Communication Barriers; D003428:Cross Infection / Q000453:epidemiology; D003625:Data Collection / Q000379:methods* / Q000592:standards; D004282:Documentation / Q000592:standards; D006801:Humans; D017053:Infection Control / Q000592:standards; D007400:Interprofessional Relations; D019300:Medical Errors / Q000379:methods / Q000451:nursing / Q000517:prevention & control / Q000706:statistics & numerical data*; D015403:Nursing Evaluation Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000523:psychology; D017060:Patient Satisfaction; D010414:Pennsylvania / Q000453:epidemiology; D003668:Pressure Ulcer / Q000453:epidemiology; D015397:Program Evaluation; D019984:Quality Indicators, Health Care / Q000592:standards / Q000706:statistics & numerical data; D011787:Quality of Health Care / Q000592:standards / Q000706:statistics & numerical data; D012308:Risk Management / Q000379:methods* / Q000592:standards; D016526:Workload; D017132:Workplace / Q000458:organization & administration / Q000523:psychology