title: Assessment of quality of post abortion care in government hospitals in Addis Ababa, Ethiopia.
abstract: BACKGROUND
  Unsafe abortion is the leading cause of maternal death in Ethiopia. It is also known to cause several acute and long-term complications leading to disabilities. In countries like Ethiopia where there is no access to safe abortion, improvement of the available postabortion care services is an important strategy.
  
  
  OBJECTIVE
  The aim of the study is to assess the quality of health services with respect to postabortion care in hospitals in Addis Ababa, Ethiopia.
  
  
  METHODS
  A cross sectional survey on quality of postabortion care was conducted among 422 postabortion patients attending four hospitals in Addis Ababa. Additionally, 42 service providers involved in providing postabortion care services were interviewed. Direct service delivery observation and inventory of equipment and supplies were also conducted. The data were analyzed using Statistical Package for Social Sciences.
  
  
  RESULTS
  Interaction between service providers and patients was found to be satisfactory whereas information provision on important aspects of care such as danger signs and follow-up needs were very limited. Only about 20% and 3% received family planning counseling and contraceptive methods respectively. Other reproductive health related issues such as STIs and HIV/AIDS were rarely raised by the service providers during caring for the patients. Overall 92.3% of the patients responded that they were satisfied with the services they have received.
  
  
  CONCLUSIONS
  The study has shown several missed opportunities and indicated important areas for future service delivery improvement.
authors.affiliation: Pathfinder International, Addis Ababa, Ethiopia.
authors.forename: Yilma
authors.initials: Y
authors.lastname: Melkamu
authors.forename: Fikre
authors.initials: F
authors.lastname: Enquselassie
authors.forename: Ahmed
authors.initials: A
authors.lastname: Ali
authors.forename: Hailemichael
authors.initials: H
authors.lastname: Gebresilassie
authors.forename: Lukman
authors.initials: L
authors.lastname: Yusuf
mesh_terms: D000028:Abortion, Induced / Q000009:adverse effects*; D000293:Adolescent; D000328:Adult; D003376:Counseling; D003430:Cross-Sectional Studies; D005002:Ethiopia; D005260:Female; D019538:Health Care Surveys; D006779:Hospitals, Public / Q000592:standards*; D006801:Humans; D017146:Models, Organizational; D017060:Patient Satisfaction / Q000706:statistics & numerical data; D011182:Postoperative Care / Q000592:standards*; D011247:Pregnancy; D011369:Professional-Patient Relations; D011785:Quality Assurance, Health Care; D011787:Quality of Health Care; D034121:Reproductive Health Services / Q000592:standards*; D013997:Time Factors