title: A healthcare system that works.
authors.forename: Karen
authors.initials: K
authors.lastname: Donelan
mesh_terms: D003142:Communication; D003695:Delivery of Health Care / Q000458:organization & administration*; D004645:Empathy; D010817:Physician-Patient Relations; D011320:Primary Health Care / Q000458:organization & administration*; D011361:Professional Competence; D011785:Quality Assurance, Health Care; D014481:United States