title: Job characteristics and burnout among aging professionals in information and communications technology.
abstract: The aim of this study was to examine the relationship between job characteristics and burnout, i.e., exhaustion, cynicism and lack of professional efficacy, in a sample of 115 (49- to 61-yr.-old) information and communications technology professionals. Questionnaire survey data were collected at two time points. In 1995 (Time 1), higher quantitative overload and lower job control were associated with higher exhaustion. Job control was negatively associated with lack of professional efficacy. In 2001 (Time 2), quantitative overload and information overload were positively associated with exhaustion, but with job control negatively. Use of new information was negatively associated with cynicism. In addition, job control and use of new information were negatively associated with lack of professional efficacy. Job characteristics at Time 1 were not significantly associated with burnout at Time 2 when job characteristics at Time 2 were controlled.
authors.affiliation: Department of Psychology, P.O. Box 9, FI-00014 University of Helsinki, Finland. anne.kouvonen@luukku.com
authors.forename: Anne
authors.initials: A
authors.lastname: Kouvonen
authors.forename: Salla
authors.initials: S
authors.lastname: Toppinen-Tanner
authors.forename: Marketta
authors.initials: M
authors.lastname: Kivistö
authors.forename: Pekka
authors.initials: P
authors.lastname: Huuhtanen
authors.forename: Raija
authors.initials: R
authors.lastname: Kalimo
mesh_terms: D000328:Adult; D000375:Aging / Q000523:psychology*; D002055:Burnout, Professional; D003146:Communications Media; D005260:Female; D006801:Humans; D007255:Information Services; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D020377:Self Efficacy; D011795:Surveys and Questionnaires