title: Evaluation of a Comprehensive, Adaptable, Life- Affirming, Longitudinal (CALL) palliative care project.
abstract: BACKGROUND
  Many persons with life-threatening illnesses require services before they begin receiving hospice or hospital-based palliative care. Although health care professionals focus on diagnosis, treatment, and comfort care, patients and families view the illness as it impacts their whole life.
  
  
  OBJECTIVE
  Evaluating a Comprehensive, Adaptable, Life-Affirming, Longitudinal (CALL) intervention to patients with life-threatening cancer, cardiac illness, respiratory conditions or dementia. The CALL Care interventions are consistent with the 2004 Clinical Practice Guidelines for Quality Palliative Care.
  
  
  METHODS
  Prospective observational study.
  
  
  METHODS
  Eleven sites (1 primary care, 8 acute care, and 2 long term care) located around the United States. Two hundred ninety-five patients and families enrolled in the study; many were enrolled for over 12 months.
  
  
  METHODS
  Patient self-reported Modified City of Hope Questionnaire addressing physical, psychosocial, emotional, and spiritual status and health care experiences; completed at enrollment and every three months. Family members completed Modified City of Hope Bereaved Family Questionnaire, with contents similar to the patient questionnaire. Sites compiled health care and community services utilization data regularly.
  
  
  RESULTS
  Participants reported improved pain and symptom management. Fewer than one third were hospitalized (29%), and 7% had a critical care admission while enrolled. In addition, participants had high use of hospice (48% of those who died), and were likely to die at home (38% of those who died).
  
  
  CONCLUSIONS
  CALL Care is an effective interdisciplinary intervention approach to individualize care for people living with life-threatening illness.
authors.affiliation: Center for Outcomes Research and Education, Providence Health System, Portland, Oregon 97213, USA. marla.london@providence.org
authors.forename: Marla R
authors.initials: MR
authors.lastname: London
authors.forename: Sylvia
authors.initials: S
authors.lastname: McSkimming
authors.forename: Nicholas
authors.initials: N
authors.lastname: Drew
authors.forename: Carroll
authors.initials: C
authors.lastname: Quinn
authors.forename: Bridget
authors.initials: B
authors.lastname: Carney
mesh_terms: D000208:Acute Disease; D000368:Aged; D000369:Aged, 80 and over; D005260:Female; D006801:Humans; D008137:Longitudinal Studies; D008297:Male; D010166:Palliative Care / Q000458:organization & administration*; D011446:Prospective Studies; D011795:Surveys and Questionnaires