title: Access in health services research: the battle of the frameworks.
abstract: BACKGROUND
  Access is an important concept in the study of the organization, financing and delivery of healthcare services. It is also an important political symbol and policy goal.
  
  
  OBJECTIVE
  This article reviews the major theoretical frameworks that have been used to support the study of access and measure the degree to which healthcare systems have met standards of access.
  
  
  METHODS
  The article uses a critical review of the major works of the leading theorists in the field of access studies.
  
  
  CONCLUSIONS
  Theories of access accept that it is a dynamic process where there is the potential for individuals and families to learn and modify their behavior. That learning and adaptation is less often explored in empirical research of access to health care.
  
  
  CONCLUSIONS
  Researchers should consider the more dynamic aspects of access as they attempt to understand how to improve the health care delivery system. Access models can be used to direct the formulation of better health policy if they reflect real world processes.
authors.affiliation: School of Public Health, University of North Carolina at Chapel Hill, Cecil G. Sheps Center for Health Services Research, Campus Box 7590, Chapel Hill, NC 27599-7590, USA. tom_ricketts@unc.edu
authors.forename: Thomas C
authors.initials: TC
authors.lastname: Ricketts
authors.forename: Laurie J
authors.initials: LJ
authors.lastname: Goldsmith
mesh_terms: D018672:Community Health Planning; D006291:Health Policy; D006295:Health Resources / Q000458:organization & administration; D006296:Health Services / Q000592:standards / Q000706:statistics & numerical data; D006297:Health Services Accessibility / Q000458:organization & administration*; D006301:Health Services Needs and Demand; D006302:Health Services Research / Q000458:organization & administration*; D006304:Health Status; D006801:Humans; D017146:Models, Organizational; D008960:Models, Psychological; D008962:Models, Theoretical; D015401:Nursing Administration Research / Q000458:organization & administration; D017063:Outcome Assessment, Health Care; D010342:Patient Acceptance of Health Care / Q000523:psychology; D014481:United States