Motivation of animal care technicians through recognition.
Keeping employees motivated is a challenge faced by managers in the field of laboratory animal science and in the business world at large. Using Maslow's 'Hierarchy of Needs' theory as a guide, the authors describe how managers can create a recognition program to keep employees feeling happy and rewarded. They discuss programs used at Bristol-Myers Squibb and share lessons learned from various programs.
Symonowicz
Cammie
C
Bristol-Myers Squibb, Pharmaceutical Research Institute, 5 Research Parkway, Wallingford, CT 06492, USA. camellia.symonowicz@bms.com
Critelli
Linda
L
Straeter
Pamela
P
D000822:Animal Husbandry; D006801:Humans; D007588:Job Satisfaction; D007756:Laboratory Animal Science / Q000379:methods / Q000458:organization & administration*; D017056:Medical Laboratory Personnel / Q000523:psychology*; D009042:Motivation; D012056:Reinforcement, Social