title: Facilitated care plans: patient-driven treatment.
abstract: Using a mediation process model provides an opportunity for patients to negotiate their healthcare delivery in a system that offers an array of clinical services and imposes payer constraints. Facilitated care plans are tools that afford patients the right to informed decisions, to act as their own primary caregiver, and to recognize their roles as pivotal stakeholders in the management of chronic illness. Many case managers use family meetings to discuss treatment plans; however, these meetings are often informal and unstructured and do not achieve the level of patient participation obtained by using the mediation process model. This article explores the role of mediation in patient care and explains how case managers can facilitate a mediation process model.
authors.affiliation: Clinical Resource Management/Continuing Care Services Methodist Hospitals, Inc., Merriville, IN, USA. gradyst@netnitco.net
authors.forename: G M
authors.initials: GM
authors.lastname: Sutkowski
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D019090:Case Management; D002908:Chronic Disease; D003657:Decision Making; D005260:Female; D006801:Humans; D008297:Male; D017008:Negotiating; D010342:Patient Acceptance of Health Care; D010358:Patient Participation