title: To cut diversions, get other units involved.
abstract: Integrate your own internal solutions for reducing diversions with process improvements developed in concert with other departments. This approached helped one ED reduce diversions by 72%, reduce length of stay from 397 to 372 minutes, and increase patient satisfaction from 3.96 to 4.11 on a five-point scale. Show radiology, lab, inpatient staff how unavailable beds or slow test result times can cause a patient logjam in the ED. Seek opportunities to move testing done in other departments directly into the ED. Give your nurses the authority to order certain treatment on their own.
mesh_terms: D000552:Ambulances; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D008396:Maryland; D019982:Organizational Case Studies; D010360:Patient Transfer / Q000458:organization & administration*; D014481:United States