[Perspectives in evaluating quality of home care].
When evaluating home care quality, one must include the patients, the carer and the family as a whole. The goal of service provision should be holistic care. This paper raises new perspectives, using the "structure," "process," and "outcome," of Donabedian evaluation theory as a vertical axis, and the key elements of quality--the subjective and the objective--as the horizontal axis. Evaluation should also emphasize a democratic approach and appraisal of the process of delivery of services.
Chiou
Chii-Jun
CJ
Graduate Institute of Nursing, Kaohsiung Medical University. cjchiou@kmu.edu.tw
Hwang
Yuan-Shie
YS
D006699:Home Care Services / Q000592:standards*; D006801:Humans; D011787:Quality of Health Care