Effect of a dementia care management intervention on primary care provider knowledge, attitudes, and perceptions of quality of care.
OBJECTIVE
To evaluate the effect of a multicomponent dementia care management program on primary care provider knowledge, attitudes, and perceptions of quality of dementia care.


METHODS
A clinic-level randomized, controlled trial of a comprehensive care management program for patients with dementia and their nonprofessional caregivers. The program included provider education and protocols for care managers to communicate with patients' medical providers.


METHODS
Eighteen clinics (nine intervention, nine [corrected] usual care) in three healthcare systems in San Diego, California.


METHODS
Two hundred thirty-two medical providers; 129 from nine [corrected] intervention clinics; 103 from nine [corrected] usual-care clinics.


METHODS
Providers were surveyed 9 months after intervention onset on knowledge (five items on four topics), attitudes about dementia (three items), and perception of quality of dementia care in their practice setting (three items). Multivariable linear and logistic regression models were used to evaluate the differences between intervention and usual-care providers, adjusting for covariate effects across groups and clustering by clinic.


RESULTS
One hundred sixty-six of 232 (72%) providers responded. Intervention providers had better knowledge about assessing decision-making capacity than usual-care providers (adjusted difference in percentage correct = 12%; adjusted odds ratio = 2.4, 95% confidence interval = 1.2-4.8). Intervention providers viewed dementia patients as more difficult to manage in primary care than usual-care providers (P = .03). There were no other differences in knowledge, attitudes, or care quality perceptions across intervention and usual-care providers.


CONCLUSIONS
A comprehensive dementia care management model resulted in few differences in provider knowledge or attitudes favorable to dementia care, suggesting that this care model's effects on quality were primarily mediated through other components of the care management program.
Chodosh
Joshua
J
Department of Veterans Affairs Greater Los Angeles Healthcare System, Los Angeles, California 90073, USA. jchodosh@mednet.ucla.edu
Berry
Elise
E
Lee
Martin
M
Connor
Karen
K
DeMonte
Robert
R
Ganiats
Theodore
T
Heikoff
Lisa
L
Rubenstein
Laurence
L
Mittman
Brian
B
Vickrey
Barbara
B
D000368:Aged; D003704:Dementia / Q000628:therapy*; D005260:Female; D005500:Follow-Up Studies; D007722:Health Knowledge, Attitudes, Practice; D006282:Health Personnel / Q000592:standards*; D006801:Humans; D008297:Male; D011320:Primary Health Care / Q000592:standards*; D011787:Quality of Health Care; D016896:Treatment Outcome