title: Service leadership.
authors.affiliation: Strategic Visions Inc, Birmingham, AL, USA. jom@strategicvisions.com
authors.forename: John
authors.initials: J
authors.lastname: O'Malley
mesh_terms: D003258:Consumer Behavior; D006801:Humans; D007857:Leadership; D010559:Personnel Management / Q000379:methods*; D014481:United States