title: Building patient confidence through effective communication.
authors.affiliation: Professional Development Unit, University of Bolton, Bolton.
authors.forename: Romesh
authors.initials: R
authors.lastname: Gupta
authors.forename: Rajeev
authors.initials: R
authors.lastname: Gupta
mesh_terms: D002983:Clinical Competence / Q000592:standards*; D003142:Communication; D015709:Correspondence as Topic; D006801:Humans; D010819:Physician's Role; D010817:Physician-Patient Relations; D010820:Physicians / Q000592:standards*; D012649:Self Concept; D013689:Telephone