Becoming more effective patient advocates: beyond empathy. Changing the attitude and behavior of healthcare professionals toward patients should not require walking in their shoes, but the invaluable insights provided by having the personal experience of being a patient are both undeniable and insufficient.
Hofmann
Paul B
PB
Hofmann Healthcare Group, Moraga, CA 94556, USA.
Selberg
Jeffrey D
JD
D004645:Empathy; D006268:Health Facilities; D006801:Humans; D010344:Patient Advocacy; D011369:Professional-Patient Relations; D014481:United States