Introducing patient cards in clinical routine: evaluation of two research projects.
OBJECTIVE
Two research projects were analyzed in order to identify key factors of success and/or failure in introducing patient card-based systems in clinical routine.


METHODS
In DIABCARD an evaluation study focussing on user friendliness and user acceptance was conducted. In ByMedCard-HCPP the project's system was validated and the timeliness of the project's work analyzed.


RESULTS
User friendliness and user acceptance of the DIABCARD system were fairly high. The ByMedCard-HCPP system was complete in its major components and functionalities; introducing the ByMedCard-HCPP system in clinical routine delayed the project.


CONCLUSIONS
A multitude of key factors of success such as utilized technologies, user involvement, and commitment of partners seems to contribute to the success and/or failure of introducing patient card-based systems in healthcare.
Lehrstuhl für Medizinische Informatik, Friedrich-Alexander-Universität Erlangen, Krankenhausstrasse 12, 91054 Erlangen, Germany. Christine.Birkmann@mik.imed.uni-erlangen.de
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D004059:Diffusion of Innovation; D005858:Germany; D006801:Humans; D033181:Information Dissemination / Q000379:methods; D020407:Internet; D016347:Medical Records Systems, Computerized / Q000295:instrumentation*; D011795:Surveys and Questionnaires; D014584:User-Computer Interface