The Americans With Disabilities Act: explaining legislative intent through experiential learning.
Imparting the requirements of healthcare workforce legislation to students is only one aspect of preparing undergraduate healthcare management students to be effective managers. On first review, the Americans with Disabilities Act (ADA) appears quite straightforward. The Act applies to any employer with 15 or more employees and covers a full range of employment practices. What the law does not address are the skills in empathy and decision-making that are needed for effective implementation of the law. In this article, the authors describe an experiential learning model that was designed to teach healthcare management majors, (soon-to-be healthcare managers), not only the provisions of the ADA law but also skills in empathy and critical decision-making. Reflections from student participants are included. These reflections are examples of changes in students' empathy occurring as a result of participation in the ADA Experience. The authors also present actual case requests for "reasonable accommodation" made by persons employed in a healthcare setting.
Bender
Deborah E
DE
Department of Health Policy and Administration, School of Public Health, University of North Carolina at Chapel Hill, NC 27599, USA. dbender@sph.unc.edu
Overman
Bonnie
B
Arnold
Martha S
MS
D001107:Architectural Accessibility; D002961:Civil Rights / Q000331:legislation & jurisprudence*; D003162:Competency-Based Education; D006233:Persons with Disabilities / Q000331:legislation & jurisprudence*; D004645:Empathy; D006270:Health Facility Administrators / Q000193:education* / Q000523:psychology; D006298:Health Services Administration; D006801:Humans; D018794:Problem-Based Learning; D013336:Students, Health Occupations / Q000523:psychology; D014481:United States