Steps toward an automated scorecard system.
An automated scorecard, a visual representation of process metrics, can help healthcare financial managers immediately identify trends against targets. Collaboration among all areas of the organization is essential in establishing a successful scorecard system. Essential considerations for implementing an automated scorecard system are: Clear metrics. Ownership and accountability for all metrics. Rapid feedback on performance. Collaboration. An open information culture.
Johnson
Mark
M
IDX Systems Corporation, Burlington, VT, USA. mark_johnson@idx.com
D004469:Economics, Hospital; D017598:Efficiency, Organizational / Q000191:economics; D005377:Financial Management, Hospital / Q000379:methods*; D017408:Guidelines as Topic; D007256:Information Systems; D014481:United States