title: Retaining caregivers, improving care.
abstract: Text Summary In 2004, Centura Health's long-term care centers took part in a pilot project, sponsored by the Centers for Medicare & Medicaid Services, called "Improving Nursing Home Culture through Workforce Retention." A 30-member team comprising Centura leaders and long-term facility staff looked at Centura's eight participating facilities through residents' and employees' eyes. The goal of the team's reflection and subsequent changes was to create a culture in which decisions are focused on resident care and organizational policies are based on respect for employees. At the end of the first year, residents seemed happier and employee satisfaction and involvement increased at all eight Centura facilities.
authors.affiliation: The Villas at Sunny Acres, Thornton, CO, USA.
authors.forename: Wendy
authors.initials: W
authors.lastname: Bodwell
authors.forename: Sara
authors.initials: S
authors.lastname: Dent
authors.forename: Tracie
authors.initials: T
authors.lastname: Grant
authors.forename: Milt
authors.initials: M
authors.lastname: Hammerly
authors.forename: Jeanie
authors.initials: J
authors.lastname: Mamula
mesh_terms: D006801:Humans; D009735:Nursing Homes; D015279:Organizational Culture; D010558:Personnel Loyalty; D010865:Pilot Projects; D011787:Quality of Health Care