title: [Ethical questions in the work of the health team: the (dis)respect to client's rights].
abstract: Ethical questions emerge all of the time in our society. Within this context, it has been proposed to comprehend the perception of clients at a University Hospital about the (dis)respect to their rights regarding the received health service. Questionnaires have been applied, with closed questions, to 41% of in-hospital patients and semistructured interviews to 11 clients from different units in this institution. It has been noticed that most of the clients do not know their rights as clients of this institution. Besides, these rights are not respected upon hospital care, leading to the need of making the population aware of their rights and preparing the health team to be conscious about the clients' rights.
authors.affiliation: Quadro Complementar de Oficiais da Aeronáutica do Hospital de Força Aérea de Brasília (NuHFAB). letisantos@terra.com.br
authors.forename: Letícia Rosa
authors.initials: LR
authors.lastname: Santos
authors.forename: Regina Ledo
authors.initials: RL
authors.lastname: Beneri
authors.forename: Valéria Lerch
authors.initials: VL
authors.lastname: Lunardi
mesh_terms: D028701:Patient Rights / Q000941:ethics*; D026684:Personal Autonomy