title: Using patient and staff stories to improve risk management.
authors.affiliation: Royal Sussex County Hospital, Brighton.
authors.forename: Melanie
authors.initials: M
authors.lastname: Ottewill
authors.forename: Mark
authors.initials: M
authors.lastname: Renshaw
authors.forename: Alan
authors.initials: A
authors.lastname: Ireland
authors.forename: Jane
authors.initials: J
authors.lastname: Carmody
mesh_terms: D001291:Attitude of Health Personnel; D001294:Attitude to Health; D015984:Causality; D003625:Data Collection / Q000379:methods; D006801:Humans; D019300:Medical Errors / Q000379:methods / Q000517:prevention & control* / Q000523:psychology / Q000706:statistics & numerical data; D033262:Narration; D018570:Risk Assessment / Q000458:organization & administration*; D012308:Risk Management / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration; D017749:Total Quality Management / Q000458:organization & administration; D006113:United Kingdom