title: [Improving communication skills is possible: "clinical" experience and scientific assessment].
abstract: While the importance of individualized and comprehensive care, taking into account the bio-psychosocial characteristics of the patient, has been demonstrated, this remains a considerable challenge in daily clinical practise. The Swiss Cancer League promotes since many years so called Communication Skills Training (CST). Different studies have demonstrated a positive impact of CST, illustrating that communicational competence is not only a consequence of a personal and professional development, but can be modified by an intensive and interactive training. A new scientific approach aims to elucidate the underlying mechanisms of communicational improvements, based on the hypothesis that CTS modify participants' defence mechanisms.
authors.affiliation: Service de psychiatrie de liaison, Departement de psychiatrie adulte, CHUV, 1011 Lausanne. frederic.stiefel@chuv.ch
authors.forename: F
authors.initials: F
authors.lastname: Stiefel
authors.forename: I
authors.initials: I
authors.lastname: Rousselle
authors.forename: J N
authors.initials: JN
authors.lastname: Despland
authors.forename: P
authors.initials: P
authors.lastname: Guex
mesh_terms: D003142:Communication; D004501:Education, Medical; D006801:Humans; D009369:Neoplasms / Q000523:psychology*; D010817:Physician-Patient Relations; D016730:Program Development; D015397:Program Evaluation; D013557:Switzerland