Worst practices in patient satisfaction measurement.
Spath
Patrice L
PL
Brown-Spath & Associates, Forest Grove, OR, USA.
D017408:Guidelines as Topic; D019538:Health Care Surveys / Q000379:methods / Q000592:standards*; D006801:Humans; D017060:Patient Satisfaction; D010934:Planning Techniques; D011795:Surveys and Questionnaires; D014481:United States