Margin alert: time to revisit your outpatient strategy.
An increasingly competitive market for outpatient services has made it necessary for acute care hospitals to reevaluate their outpatient, and inpatient, strategies. Many acute care hospitals are in a strong market position to command premium payment for their inpatient services. Under current market conditions, hospitals are in danger of pricing themselves out of the outpatient market. Hospitals can benefit from the increased focus of consumers and payers on quality and the rise of pay for performance by investing in service excellence.
Abramson
Steven M
SM
Ernst & Young, LLP, San Francisco, USA. steven.abramson@ey.com
Tyler
David
D
D004465:Economic Competition; D005377:Financial Management, Hospital / Q000379:methods*; D017722:Hospital Charges; D006801:Humans; D010044:Outpatient Clinics, Hospital / Q000191:economics*; D011907:Rate Setting and Review; D014481:United States