title: Technology at the crossroads in managed care. Change is good, but sometimes ever-improving database technology impedes business processes.
authors.affiliation: Milliman, Inc., New York, USA.
authors.forename: David A
authors.initials: DA
authors.lastname: Cusick
mesh_terms: D003628:Database Management Systems; D004059:Diffusion of Innovation; D008329:Managed Care Programs; D013672:Technology; D014481:United States