Eyes on the supplies: results of a massive performance improvement initiative.
The University of Utah Hospitals & Clinics learned three lessons from its performance improvement initiative: Develop and track key performance indicators and compare them with performance targets on a monthly basis. Identify and define core processes and subprocesses, and build an appropriate organizational structure to support those processes. Identify supply cost-savings opportunities by focusing first on procurement.
Clark
Jonathan J
JJ
Phase 2 Consulting, Salt Lake City, USA. jclark@phase2consulting.com
D003363:Cost Control / Q000379:methods; D017598:Efficiency, Organizational; D006785:Hospitals, University / Q000191:economics / Q000458:organization & administration*; D008421:Materials Management, Hospital / Q000191:economics / Q000458:organization & administration*; D019982:Organizational Case Studies; D017749:Total Quality Management; D014589:Utah