title: What now for NHS direct?
authors.forename: Richard
authors.initials: R
authors.lastname: Staines
mesh_terms: D003363:Cost Control; D018166:Health Care Reform / Q000458:organization & administration*; D015277:Hotlines / Q000458:organization & administration*; D006801:Humans; D020415:Personnel Downsizing / Q000458:organization & administration; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom