title: Behavioral management at the Phoenix Zoo: new strategies and perspectives.
abstract: It all started with a seemingly simple decision to re-evaluate and document the Phoenix Zoo's behavioral management protocol. The purpose of this project was to present proactive standards for the care and psychological well-being of our living collection, while meeting or exceeding the guidelines of the Animal Welfare Act (U. S. Department of Agriculture Animal and Plant Health and Inspection Service, Animal Care, 1999). Preparing the protocol was a catalyst to re-evaluate the zoo's philosophy and application of behavioral management. It suggested a restructuring of collection management and the rethinking of future goals and practices. Gradually, the process became more focused and organized. Behavioral enrichment, training, animal behavior issues, and exhibit architecture were embraced as essential components for providing quality of life. Staff from all levels worked side-by-side on assignments. Our way of thinking and working was changing.
authors.affiliation: Behavioral Management Coordinator, The Phoenix Zoo, Phoenix, Arizona 85008, USA. htresz@thephxzoo.com
authors.forename: Hilda
authors.initials: H
authors.lastname: Tresz
mesh_terms: D000822:Animal Husbandry / Q000379:methods / Q000458:organization & administration / Q000592:standards*; D000827:Animal Welfare; D000818:Animals; D000836:Animals, Zoo; D001130:Arizona; D001522:Behavior, Animal / Q000502:physiology*; D003247:Conservation of Natural Resources; D004777:Environment; D005160:Facility Design and Construction / Q000592:standards*; D011788:Quality of Life