Measurement of the safety and quality of health care.
Measurement of safety and quality is fundamental to health care delivery. A variety of measures are needed to fully understand the system; quantitative and qualitative measures are both useful in different ways. Measures need to be valid, reliable, accurate, timely, collectable, meaningful, relevant and important to those who will use them. Clinicians value appropriate measures and respond to them.
Scobie
Sarah
S
National Patient Safety Agency, London, UK.
Thomson
Richard
R
McNeil
John J
JJ
Phillips
Paddy A
PA
D001315:Australia; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D017063:Outcome Assessment, Health Care; D011785:Quality Assurance, Health Care; D019984:Quality Indicators, Health Care; D012308:Risk Management; D012449:Safety; D017751:Safety Management