title: Measurement of the safety and quality of health care.
abstract: Measurement of safety and quality is fundamental to health care delivery. A variety of measures are needed to fully understand the system; quantitative and qualitative measures are both useful in different ways. Measures need to be valid, reliable, accurate, timely, collectable, meaningful, relevant and important to those who will use them. Clinicians value appropriate measures and respond to them.
authors.affiliation: National Patient Safety Agency, London, UK.
authors.forename: Sarah
authors.initials: S
authors.lastname: Scobie
authors.forename: Richard
authors.initials: R
authors.lastname: Thomson
authors.forename: John J
authors.initials: JJ
authors.lastname: McNeil
authors.forename: Paddy A
authors.initials: PA
authors.lastname: Phillips
mesh_terms: D001315:Australia; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D017063:Outcome Assessment, Health Care; D011785:Quality Assurance, Health Care; D019984:Quality Indicators, Health Care; D012308:Risk Management; D012449:Safety; D017751:Safety Management