title: 'Flow techs' help ED run smoothly.
abstract: Creating a new position of flow technicians (flow techs) can relieve physicians of a wide range of responsibilities, while making life easier for nurses and other staff members as well. Flowtechs can handle discharge instructions, locate paperwork, and ensure orders have been followed. Nurses no longer have to wait in line to request information from the ED physician. Having a human interface improves communication among physicians, patients, nurses, and families.
mesh_terms: D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D019982:Organizational Case Studies; D010414:Pennsylvania; D014218:Triage / Q000379:methods*