title: Diversity's next challenge.
abstract: A healthcare organization's diversity initiative will help the organization identify and eliminate barriers that limit employee and patient satisfaction. The way services are being provided in most hospitals needs to be modified to reflect the changing demographics of the populations being served. Creating a culturally sensitive healthcare organization may require changing recruiting strategies or entering new networks.
authors.affiliation: Institute for Diversity in Health Management, Chicago, USA. fhobby@aha.org
authors.forename: Frederick D
authors.initials: FD
authors.lastname: Hobby
mesh_terms: D018864:Cultural Diversity; D006268:Health Facilities; D006739:Hospital Administration; D015279:Organizational Culture; D017060:Patient Satisfaction; D014481:United States