Minimizing medical litigation, part 2.
Provider-patient disputes are inevitable in the healthcare sector. Healthcare providers and regulators should recognize this and plan opportunities to enforce alternative dispute resolution (ADR) a early as possible in the care delivery process. Negotiation is often the main dispute resolution method used by local healthcare providers, failing which litigation would usually follow. The role of mediation in resolving malpractice disputes has been minimal. Healthcare providers, administrators, and regulators should therefore look toward a post-event communication-cum-mediation framework as the key national strategy to resolving malpractice disputes.
Harold
Tan Keng Boon
TK
Manpower Standards and Development Division, Ministry of Health, Singapore. Harold_tan@moh.gov.sg
D006801:Humans; D008318:Malpractice; D017008:Negotiating; D010817:Physician-Patient Relations; D014481:United States