title: Service improvement. In the know.
authors.forename: Lyn
authors.initials: L
authors.lastname: Whitfield
mesh_terms: D017598:Efficiency, Organizational; D018166:Health Care Reform; D006779:Hospitals, Public / Q000458:organization & administration; D019451:Information Management / Q000458:organization & administration*; D011320:Primary Health Care; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom