title: Seniors need resources to pursue complaints.
authors.affiliation: Mary A Marshall Professional Corporation, Edmonton, Alberta.
authors.forename: Mary A
authors.initials: MA
authors.lastname: Marshall
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D000416:Alberta; D006707:Homes for the Aged / Q000592:standards*; D006801:Humans; D017146:Models, Organizational; D009313:National Health Programs / Q000458:organization & administration* / Q000592:standards; D009735:Nursing Homes / Q000592:standards*; D010344:Patient Advocacy / Q000331:legislation & jurisprudence*; D017060:Patient Satisfaction / Q000331:legislation & jurisprudence*