Brief report: reliability and validity of the TQManager feedback instrument.
The focus of this article is secondary analysis of data to establish the psychometric properties of the TQManager Feedback Instrument. The TQManager Feedback Instrument was developed by Schmidt and Finnegan in 1993 to assess five key managerial competencies related to creating work environments where quality management can thrive. The overall instrument reliability measured by Cronbach's alpha was 0.97. Construct validity assessment using principal components analysis with varimax rotation did not empirically support the thesis that more than one dimension exists on the instrument. Further psychometric testing is needed. The preliminary results support the idea that the TQManager Feedback Instrument has potential for application in healthcare organizations trying to close the quality chasm.
Lageson
Catherine
C
College of Nursing, University of Wisconsin-Milwaukee, USA. clageson@uwm.edu
D000328:Adult; D000368:Aged; D000488:Allied Health Personnel; D005246:Feedback; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D009741:Nursing Staff, Hospital; D011594:Psychometrics; D011795:Surveys and Questionnaires / Q000592:standards; D017749:Total Quality Management / Q000458:organization & administration*