Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations.
A field study and an experimental study examined relationships among organizational variables and various responses of victims to perceived wrongdoing. Both studies showed that procedural justice climate moderates the effect of organizational variables on the victim's revenge, forgiveness, reconciliation, or avoidance behaviors. In Study 1, a field study, absolute hierarchical status enhanced forgiveness and reconciliation, but only when perceptions of procedural justice climate were high; relative hierarchical status increased revenge, but only when perceptions of procedural justice climate were low. In Study 2, a laboratory experiment, victims were less likely to endorse vengeance or avoidance depending on the type of wrongdoing, but only when perceptions of procedural justice climate were high.
Aquino
Karl
K
Sauder School of Business, University of British Columbia, Vancouver, BC, Canada. karl.aquino@sauder.ubc.ca
Tripp
Thomas M
TM
Bies
Robert J
RJ
D000328:Adult; D004924:Escape Reaction; D005260:Female; D006167:Guilt; D006801:Humans; D007398:Interpersonal Relations; D008297:Male; D015279:Organizational Culture; D011209:Power, Psychological; D012928:Social Desirability; D012935:Social Justice; D011795:Surveys and Questionnaires