title: Patient agencies and complaints in Italy.
authors.forename: R
authors.initials: R
authors.lastname: Natangelo
mesh_terms: D019538:Health Care Surveys; D006761:Hospitals / Q000592:standards; D006801:Humans; D007049:Iatrogenic Disease / Q000453:epidemiology / Q000517:prevention & control*; D007558:Italy / Q000453:epidemiology; D008485:Medical Audit; D010344:Patient Advocacy; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D017751:Safety Management