Lean six sigma in healthcare.
Healthcare, as with any other service operation, requires systematic innovation efforts to remain competitive, cost efficient, and up-to-date. This article outlines a methodology and presents examples to illustrate how principles of Lean Thinking and Six Sigma can be combined to provide an effective framework for producing systematic innovation efforts in healthcare. Controlling healthcare cost increases, improving quality, and providing better healthcare are some of the benefits of this approach.
de Koning
Henk
H
Institute for Business and Industrial Statistics UvA. hkoning@science.uva.nl
Verver
John P S
JP
van den Heuvel
Jaap
J
Bisgaard
Soren
S
Does
Ronald J M M
RJ
D003363:Cost Control; D004059:Diffusion of Innovation; D006268:Health Facilities / Q000592:standards; D058016:Health Facility Administration; D017749:Total Quality Management / Q000379:methods*; D014481:United States