Staff perceptions of caring: the importance of a supportive environment.
Five themes of caring interventions emerged from the perspective of staff caregivers-valuing personhood and the work, belonging, knowing, acting together, and promoting quality. Three themes of caring organizational conditions identified by participants included communicating, providing resources, and trusting. The research-based Model of Caring in the Organizational Environment can be used to assess and improve the caring environment of nursing homes as well as to develop caring managers and staff. Organizational well-being for nursing homes is everyone's responsibility and requires formal and informal leaders who can create supportive caring organizational conditions, engage in caring interventions with staff, and inspire the synergy of caring.
Sikma
Suzanne K
SK
Nursing Program, University of Washington, Bothell, Washington 98011-8246, USA.
D001291:Attitude of Health Personnel; D003142:Communication; D003299:Cooperative Behavior; D004645:Empathy; D017144:Focus Groups; D006272:Health Facility Environment / Q000458:organization & administration*; D006801:Humans; D007400:Interprofessional Relations; D007857:Leadership; D008960:Models, Psychological; D015205:Northwestern United States; D009728:Nursing Assistants / Q000458:organization & administration / Q000523:psychology; D009735:Nursing Homes / Q000458:organization & administration*; D015404:Nursing Methodology Research; D009740:Nursing Staff / Q000458:organization & administration / Q000523:psychology; D015279:Organizational Culture; D036301:Qualitative Research; D011785:Quality Assurance, Health Care / Q000458:organization & administration; D012933:Social Identification; D012944:Social Support; D011795:Surveys and Questionnaires; D035502:Trust; D017132:Workplace / Q000458:organization & administration / Q000523:psychology