Internet quality indicators for health professional agencies and associations.
Building on work within public administration research, five categories of quality indicators are proposed for evaluating World Wide Web (web) sites belonging to state health professional agencies and associations. The five measures include: transparency, transactions, connectivity, personalization and usability. This project describes the construction of each quality indicator index and a calculation of quality scores. This project applies these methods to state Boards of Nursing and nursing association websites.
Courtney
Karen L
KL
University of Missouri - Columbia, USA.
Alexander
Gregory L
GL
Pack
Beth
B
Bax
Heather
H
Adams-Leander
Shelia
S
Holcomb
Melissa
M
D007255:Information Services; D020407:Internet / Q000592:standards*; D011634:Public Health; D011786:Quality Control; D013219:State Government; D014481:United States