Acceptance of diabetes education via the telephone.
Patients require education and information as they engage in self-help, self-care, and disease management activities. The objective of this study was to explore the acceptance of voice technologies in diabetes patient education. Eighteen participants listened to a total of 324 diabetes educational messages and were provided the opportunity to rate the usefulness of each message. This study demonstrated that brief telephone-based education can be acceptable and useful.
Boren
Suzanne Austin
SA
Department of Health Management and Informatics, University of Missouri, Columbia, MO, USA.
De Leo
Gianluca
G
Krishna
Santosh
S
D003920:Diabetes Mellitus / Q000628:therapy*; D006801:Humans; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D012648:Self Care; D017216:Telemedicine; D013689:Telephone