Enhancing access to patient education information: a pilot usability study.
Health care organizations are developing Web-based portals to provide patient access to personal health information and enhance patient-provider communication. This pilot study investigates two navigation models ("serial" and "menu-driven") for improving access to education materials available through a portal. There was a trend toward greater user satisfaction with the menu-driven model. Model preference was influenced by frequency of Web use. Results should aid in the improvement of existing portals and in the development of new ones.
Beaudoin
Denise E
DE
Department of Medical Informatics, University of Utah, Salt Lake City, UT, USA.
Rocha
Roberto A
RA
Tse
Tony
T
D001292:Attitude to Computers; D003194:Computer-Assisted Instruction; D003920:Diabetes Mellitus; D005260:Female; D006801:Humans; D020407:Internet; D008297:Male; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D010865:Pilot Projects