title: Enhancing access to patient education information: a pilot usability study.
abstract: Health care organizations are developing Web-based portals to provide patient access to personal health information and enhance patient-provider communication. This pilot study investigates two navigation models ("serial" and "menu-driven") for improving access to education materials available through a portal. There was a trend toward greater user satisfaction with the menu-driven model. Model preference was influenced by frequency of Web use. Results should aid in the improvement of existing portals and in the development of new ones.
authors.affiliation: Department of Medical Informatics, University of Utah, Salt Lake City, UT, USA.
authors.forename: Denise E
authors.initials: DE
authors.lastname: Beaudoin
authors.forename: Roberto A
authors.initials: RA
authors.lastname: Rocha
authors.forename: Tony
authors.initials: T
authors.lastname: Tse
mesh_terms: D001292:Attitude to Computers; D003194:Computer-Assisted Instruction; D003920:Diabetes Mellitus; D005260:Female; D006801:Humans; D020407:Internet; D008297:Male; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D010865:Pilot Projects