title: Listen and lead.
authors.affiliation: Aintree University Hospital, Liverpool.
authors.forename: Jane
authors.initials: J
authors.lastname: Egan
mesh_terms: D006801:Humans; D007398:Interpersonal Relations; D007857:Leadership; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration*; D010299:Parking Facilities; D011340:Problem Solving; D006113:United Kingdom