title: Internet quality indicators for health professional agencies and associations.
abstract: Building on work within public administration research, five categories of quality indicators are proposed for evaluating World Wide Web (web) sites belonging to state health professional agencies and associations. The five measures include: transparency, transactions, connectivity, personalization and usability. This project describes the construction of each quality indicator index and a calculation of quality scores. This project applies these methods to state Boards of Nursing and nursing association websites.
authors.affiliation: University of Missouri - Columbia, USA.
authors.forename: Karen L
authors.initials: KL
authors.lastname: Courtney
authors.forename: Gregory L
authors.initials: GL
authors.lastname: Alexander
authors.forename: Beth
authors.initials: B
authors.lastname: Pack
authors.forename: Heather
authors.initials: H
authors.lastname: Bax
authors.forename: Shelia
authors.initials: S
authors.lastname: Adams-Leander
authors.forename: Melissa
authors.initials: M
authors.lastname: Holcomb
mesh_terms: D007255:Information Services; D020407:Internet / Q000592:standards*; D011634:Public Health; D011786:Quality Control; D013219:State Government; D014481:United States