title: Preplanning improves survey data. Part 1 of 2.
authors.affiliation: Brown-Spath & Associates, Forest Grove, OR, USA.
authors.forename: Patrice
authors.initials: P
authors.lastname: Spath
mesh_terms: D019538:Health Care Surveys / Q000379:methods*; D017060:Patient Satisfaction; D010934:Planning Techniques; D011786:Quality Control; D014481:United States