title: Consumer demands are changing care delivery.
authors.affiliation: The Croes Oliva Group, Burlington, MA, USA. joliva@cogrp.com
authors.forename: Jayne
authors.initials: J
authors.lastname: Oliva
mesh_terms: D003258:Consumer Behavior / Q000191:economics; D017047:Cost Sharing; D004465:Economic Competition; D005382:Financing, Personal; D006075:Governing Board; D006297:Health Services Accessibility; D006752:Hospital Planning; D006801:Humans; D008389:Marketing of Health Services; D014481:United States