title: Information technology may not be 'it' for patient safety. Processes outweigh computers in improving quality.
abstract: While there is no question that information technology (IT) is inextricably tied to the future of health care delivery, claims that it is the cure-all for patient safety may be overrated. The key to success is managing change in organizational processes.
authors.forename: Jan
authors.initials: J
authors.lastname: Greene
mesh_terms: D006751:Hospital Information Systems; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control; D050316:Medical Order Entry Systems; D017064:Process Assessment, Health Care; D011785:Quality Assurance, Health Care / Q000379:methods*; D017751:Safety Management; D013672:Technology; D014481:United States