[Patient satisfaction as the main indicator of primary care quality].
Patient satisfaction is increasingly considered to be one of the most important factors in the measurement of quality of medical care. In the paper we show the most important aspects of patient satisfaction and the main reasons for its lack. We also suggest the possibilities of measurement and improvement of patient satisfaction as the main factor of better clinical care and a properly functioning family doctor.
Kurpas
Donata
D
Katedra i Zakład Medycyny Rodzinnej, Akademii Medycznej we Wrocławiu. dkurpas@hotmail.com
Steciwko
Andrzej
A
D004779:Environment Design; D014943:Global Health; D006801:Humans; D009819:Office Visits; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011320:Primary Health Care / Q000458:organization & administration*; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D019984:Quality Indicators, Health Care / Q000458:organization & administration*; D012959:Socioeconomic Factors