Teaching essential elements of routine encounters: the "A"s and "Ex"s of achieving patient-physician satisfaction.
Shlimbaum
Terry E
TE
Hunterdon Medical Center Family Medicine Residency Program, Flemington, NJ 08822, USA. shilmbaum.terry@hunterdonhealthcare.org
Ruddy
Nancy B
NB
D003142:Communication; D006801:Humans; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D010821:Physicians, Family