Performance indicators for information technology services at four community hospitals.
During the 2004/05 fiscal year, the Directors of Information Technology Services (ITS) at four Toronto-area hospitals agreed to participate in a detailed benchmarking exercise looking at ITS costs and services in their organizations. The indicators presented in this article highlight some of the findings from this data analysis.
Rappaport
Pegi
P
Toronto East General Hospital.
Dimnik
Gerry
G
Burns
Rodney
R
Bowie
Jamie
J
D019985:Benchmarking; D002017:Budgets; D002170:Canada; D006751:Hospital Information Systems / Q000191:economics / Q000592:standards*; D006764:Hospitals, Community / Q000458:organization & administration*; D006801:Humans; D008330:Management Audit; D009864:Ontario; D019984:Quality Indicators, Health Care; D013597:Systems Analysis; D016526:Workload