title: System failure versus personal accountability--the case for clean hands.
authors.affiliation: Institute for Healthcare Improvement, Cambridge, Mass, USA.
authors.forename: Donald
authors.initials: D
authors.lastname: Goldmann
mesh_terms: D003428:Cross Infection / Q000453:epidemiology / Q000517:prevention & control* / Q000635:transmission*; D024881:Drug Resistance, Bacterial; D006235:Hand Disinfection / Q000592:standards; D006801:Humans; D017757:Infectious Disease Transmission, Professional-to-Patient / Q000517:prevention & control*; D019300:Medical Errors; D011786:Quality Control; D012941:Social Responsibility