title: Designing a new patient centred nursing strategy.
abstract: City Hospitals Sunderland developed a 'pen portrait' initiative as part of their nursing strategy to ensure patients are the centre of services. This article outlines the development of pen portraits and evaluates the impact they have had on patient care.
authors.affiliation: City Hospitals Sunderland NHS Foundation Trust.
authors.forename: Maria
authors.initials: M
authors.lastname: Leader
authors.forename: Christine
authors.initials: C
authors.lastname: Pigford
mesh_terms: D002983:Clinical Competence; D004739:England; D006786:Hospitals, Urban / Q000458:organization & administration; D006801:Humans; D024802:Nurse's Role; D009731:Nursing Audit; D009738:Nursing Service, Hospital / Q000458:organization & administration; D009741:Nursing Staff, Hospital / Q000193:education / Q000458:organization & administration*; D009936:Organizational Innovation; D009937:Organizational Objectives; D018802:Patient-Centered Care / Q000458:organization & administration*; D010687:Philosophy, Nursing; D011321:Primary Nursing / Q000458:organization & administration*; D017009:Professional Autonomy; D013222:State Medicine / Q000458:organization & administration