title: Service upgrade challenge met.
abstract: Ipswich Hospital's traditional kitchen prepared hot meals for patients twice a day but the healthcare facility's unusual layout often meant that meals arrived with patients some time after the food had been cooked. Ipswich Hospital wanted to improve its service to patients and called in support services company OCS.
mesh_terms: D017598:Efficiency, Organizational; D004739:England; D005521:Food Service, Hospital / Q000458:organization & administration*; D006779:Hospitals, Public; D019982:Organizational Case Studies; D011320:Primary Health Care; D013222:State Medicine