[Inpatients satisfaction in a rheumatology department].
METHODS
This prospectivve study aiming to evaluate patients satisfaction included 102 patients (42 men and 60 women with a mean age of 49.7 years) admitted in the department of rhumatology of Monastir University hospital, and was based on a validated questionaire.


RESULTS
Global satisfaction was 80%. Satisfation as regards administrative proceedings (e.g. admission procedure) reached 84%. As for the degrees of satisfaction concerning care, the environment (accomodation meals, noise) and reception, they were as follows : 79%, 81% and 91% respectively. The prioritis whide were considred as important but partly achieved by health care priveders included in formation of the patient's family (47%), of the family physician (23%), and of the patient (22%).


CONCLUSIONS
Inpatients global satisfaction in a rheumatology department was 80 %. Priorities to improve patient quality of care were family, general practionner and patient information.
Bejia
Ismail
I
Service de rhumatologie, EPS Monastir-Tunisie.
Letaief
Mondher
M
Ben khalifa
Anis
A
Ben Salem
Kamel
K
Touzi
Mongi
M
Bergaoui
Naceur
N
D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D011446:Prospective Studies; D012216:Rheumatic Diseases / Q000628:therapy*