title: Consumer-driven health care: lessons from the first five years.
abstract: Lessons learned from the past five years' growth of the consumer-driven health movement bodes well for its longevity in the marketplace. The authors of this article review the results achieved by early adopters of consumer-driven health initiatives and the success strategies they've used in the areas of plan design, pricing, integration with wellness initiatives, communication and vendor selection. They conclude with a case example of how a transportation service company experienced substantial consumer-driven health plan enrollment and achieved a significant number of the key predictive success steps along the way.
authors.affiliation: Aon Consulting, USA.
authors.forename: C William
authors.initials: CW
authors.lastname: Sharon
authors.forename: Toni
authors.initials: T
authors.lastname: Donahue
mesh_terms: D000328:Adult; D003142:Communication; D003258:Consumer Behavior / Q000191:economics*; D005249:Fees and Charges; D006264:Health Benefit Plans, Employee / Q000191:economics / Q000458:organization & administration* / Q000639:trends; D006293:Health Promotion; D006801:Humans; D020402:Medical Savings Accounts / Q000191:economics* / Q000706:statistics & numerical data; D008875:Middle Aged; D009820:Ohio; D019982:Organizational Case Studies; D011243:Preferred Provider Organizations; D014186:Transportation / Q000191:economics; D014481:United States