title: Conceptual framework for the provision of culturally competent services in public health settings.
abstract: To develop a conceptual framework for the provision of culturally competent services in public health based on literature and expert panel reviews. Public health professionals conducted expert panel reviews for face and content validity of the conceptual framework. Results from the panel and theories from public health literature were used to strengthen the framework. Based on an ecological perspective, the framework consists of systems, sub-systems, concepts, and characteristics, including the context, individual provider, organization, service, and client. This framework is viable for the provision of culturally competent services in a variety of public health settings.
authors.affiliation: Department of Health Promotion, School of Public Health, University of Nevada, Las Vegas, 4505 Maryland Parkway, Box 453050, NV 89139, USA. melva.thompson-robinson@unlv.edu
authors.forename: Melva
authors.initials: M
authors.lastname: Thompson-Robinson
authors.forename: Belinda
authors.initials: B
authors.lastname: Reininger
authors.forename: Denethia B
authors.initials: DB
authors.lastname: Sellers
authors.forename: Ruth
authors.initials: R
authors.lastname: Saunders
authors.forename: Davis
authors.initials: D
authors.lastname: King
authors.forename: John
authors.initials: J
authors.lastname: Ureda
mesh_terms: D001291:Attitude of Health Personnel / Q000208:ethnology; D001294:Attitude to Health / Q000208:ethnology; D002983:Clinical Competence / Q000592:standards; D018864:Cultural Diversity; D004463:Ecology; D004650:Employee Performance Appraisal; D007722:Health Knowledge, Attitudes, Practice; D040361:Healthy People Programs; D006801:Humans; D017146:Models, Organizational; D009937:Organizational Objectives; D017410:Practice Guidelines as Topic; D016730:Program Development; D015397:Program Evaluation; D015980:Public Health Practice; D011795:Surveys and Questionnaires; D013597:Systems Analysis