title: Knowing the SCOR: using business metrics to gain measurable improvements.
abstract: By using the Supply Chain Operations Reference model, one New York hospital was able to define and measure its supply chains, determine the weak links in its processes, and identify necessary improvements.
authors.affiliation: PRAGMATEK Consulting Group, Minneapolis, USA. jane.malin@pragmatek.com
authors.forename: Jane H
authors.initials: JH
authors.lastname: Malin
mesh_terms: D019985:Benchmarking / Q000379:methods*; D002391:Catchment Area, Health / Q000191:economics; D004465:Economic Competition; D017598:Efficiency, Organizational; D005375:Financial Audit / Q000379:methods*; D005377:Financial Management, Hospital / Q000379:methods*; D005544:Forecasting; D017721:Hospital Costs; D007348:Insurance, Health; D007373:Interinstitutional Relations; D010934:Planning Techniques; D017064:Process Assessment, Health Care; D013597:Systems Analysis; D014481:United States; D014600:Utilization Review / Q000191:economics* / Q000706:statistics & numerical data