title: Seeking to understand case management in New York.
authors.affiliation: Office of Managed Care, New York State Department of Health, Albany, NY, USA.
authors.forename: Foster
authors.initials: F
authors.lastname: Gesten
authors.forename: Margaret
authors.initials: M
authors.lastname: Leonard
authors.forename: Anne
authors.initials: A
authors.lastname: Schettine
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D003142:Communication; D003159:Community-Institutional Relations; D003266:Continuity of Patient Care / Q000458:organization & administration*; D006040:Goals; D019983:Guideline Adherence; D006302:Health Services Research; D006801:Humans; D017146:Models, Organizational; D020380:Needs Assessment; D009518:New York; D009937:Organizational Objectives; D017063:Outcome Assessment, Health Care / Q000458:organization & administration; D010347:Patient Care Planning / Q000458:organization & administration; D017410:Practice Guidelines as Topic; D015397:Program Evaluation; D012017:Referral and Consultation / Q000458:organization & administration; D017749:Total Quality Management / Q000458:organization & administration*