Team effectiveness in academic medical libraries: a multiple case study.
OBJECTIVE
The objective of this study is to apply J. Richard Hackman's framework on team effectiveness to academic medical library settings.


METHODS
The study uses a qualitative, multiple case study design, employing interviews and focus groups to examine team effectiveness in three academic medical libraries. Another site was selected as a pilot to validate the research design, field procedures, and methods to be used with the cases. In all, three interviews and twelve focus groups, with approximately seventy-five participants, were conducted at the case study libraries.


RESULTS
Hackman identified five conditions leading to team effectiveness and three outcomes dimensions that defined effectiveness. The participants in this study identified additional characteristics of effectiveness that focused on enhanced communication, leadership personality and behavior, and relationship building. The study also revealed an additional outcome dimension related to the evolution of teams.


CONCLUSIONS
Introducing teams into an organization is not a trivial matter. Hackman's model of effectiveness has implications for designing successful library teams.
Martin
Elaine Russo
ER
University of Massachusetts Medical School, 55 Lake Avenue North, Worcester, Massachusetts 01655, USA. Elaine.martin@umassmed.edu
D000046:Academic Medical Centers; D003142:Communication; D003299:Cooperative Behavior; D017144:Focus Groups; D006801:Humans; D007324:Institutional Management Teams / Q000458:organization & administration*; D007857:Leadership; D016245:Librarians; D007993:Libraries, Medical / Q000458:organization & administration; D019982:Organizational Case Studies; D015279:Organizational Culture; D010561:Personnel Staffing and Scheduling / Q000458:organization & administration*; D010865:Pilot Projects; D000078329:Workforce