title: [The movement for quality in healthcare and nursing services].
abstract: Literature review about quality in healthcare and nursing services. It describes the trajectory of a worldwide movement toward quality and its insertion in the health services, based on the theoretical referential of Donabedian, approaching nursing care systematization as a basis for the quality that is delivered to the users.
authors.affiliation: Departamento de Enfermagem, UNIFESP. innocenzo@denf.epm.br
authors.forename: Maria
authors.initials: M
authors.lastname: D'Innocenzo
authors.forename: Nilce Piva
authors.initials: NP
authors.lastname: Adami
authors.forename: Isabel Cristina Kowal Olm
authors.initials: IC
authors.lastname: Cunha
mesh_terms: D009729:Nursing / Q000592:standards*; D011787:Quality of Health Care