Baldridge award criteria structure encourages strategic innovation.
Guided by the criteria established for the Malcolm Baldridge National Quality Award, St. Luke's Hospital in Kansas City, MO, and Baptist Hospital, in Pensacola, FL, have regularly sustained industry leading successes in reduced employee turnover, increased patient satisfaction, improved outcomes, and financial stability over the last five years.
D001363:Awards and Prizes; D004059:Diffusion of Innovation; D005431:Florida; D006786:Hospitals, Urban / Q000458:organization & administration*; D008923:Missouri; D019982:Organizational Case Studies; D011785:Quality Assurance, Health Care / Q000379:methods*; D014481:United States