Assessment of nurses' work climate at Alexandria Main University Hospital.
Work climate is indicative of how well the organization is realizing its full potential. An accurate assessment of work climate can identify the unnecessary obstacles to nurses interfering with their best performance. The present study aims to assess nurses' work climate at Alexandria Main University Hospital. The study sample included all nurses (N=400) who were working in inpatient medical and surgical units at the Alexandria Main University Hospital who were available at the time of data collection. A structured questionnaire was developed to assess nurses' perceptions regarding the dimensions of work climate. Data was collected by individual interview using the structured questionnaire. Results indicated that the highest percentages of nurses in medical and surgical units perceived that their work climate is characterized by good way of performance management, feeling of responsibility, warmth and supportive relationships, quality of communication, morale, organizational clarity and feeling of identity and belongness to the hospital. Nurses perceived that they are lacking work climate conducive to conflict resolution, participation in decision making, opportunity for training and development, fair rewards and recognition, calculated risks, sufficient resources, effective leadership and teamwork. There were no significant difference between nurses perceptions in medical and surgical units regarding all dimensions of work climate. The highest percentage of nurses in all units were satisfied only with the feeling of responsibility, way of performance management, and quality of communication. Conflict and identity were perceived as the most important areas that need improvement in the hospital. Based on the results recommendations were given to enhance work climate through designing compensation and recognition systems, and negotiate their requirements and accomplishment based on established standards and outcomes measures. Also, encouragement of and planning for participative decision making, teamwork, in-service training program and open communication are recommended to be present in the work units.
Emam
Sanaa Abdel-aziz
SA
Psychiatric and Mental Health Nursing Department, Faculty of Nursing, Alexandria University.
Nabawy
Zeinab Mohamed
ZM
Mohamed
Azzaa Hassan
AH
Sbeira
Walaa Hashem
WH
D000328:Adult; D003430:Cross-Sectional Studies; D017598:Efficiency, Organizational; D004534:Egypt; D006785:Hospitals, University; D006801:Humans; D007588:Job Satisfaction; D008875:Middle Aged; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D011795:Surveys and Questionnaires