Construct validation of a physician satisfaction survey.
Hospitals continuously look for ways to improve patient care and retain high-quality physicians. Previous research indicates that physicians' satisfaction with where they practice is a crucial part of addressing these issues. A reliable and valid method to assess physician satisfaction is needed in order to identify potential areas of discontent. The purpose of the present study was to develop and validate a self-administered medical staff satisfaction survey. The survey contains 13 Likert-type items divided into three reliable subscales: Quality of Patient Care (alpha = .84), Ease of Practice (alpha = .76), and Relationship with Leadership (alpha = .92). Results from both exploratory and confirmatory factor analyses supported the survey's structure and robustness across three independent samples.
Wolosin
Robert J
RJ
Research and Development Department, Press Ganey Associates, Inc., South Bend, IN, USA.
Gesell
Sabina B
SB
Taber
Brian
B
Epting
Gladys J
GJ
D000328:Adult; D005260:Female; D018578:Hospital-Physician Relations; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D008505:Medical Staff, Hospital / Q000523:psychology* / Q000592:standards; D008875:Middle Aged; D010817:Physician-Patient Relations; D011594:Psychometrics / Q000295:instrumentation*; D011785:Quality Assurance, Health Care; D014481:United States