[The movement for quality in healthcare and nursing services].
Literature review about quality in healthcare and nursing services. It describes the trajectory of a worldwide movement toward quality and its insertion in the health services, based on the theoretical referential of Donabedian, approaching nursing care systematization as a basis for the quality that is delivered to the users.
D'Innocenzo
Maria
M
Departamento de Enfermagem, UNIFESP. innocenzo@denf.epm.br
Adami
Nilce Piva
NP
Cunha
Isabel Cristina Kowal Olm
IC
D009729:Nursing / Q000592:standards*; D011787:Quality of Health Care