title: Using reflection to resolve conflict.
abstract: UNHEALTHY CONFLICT in health care settings creates stress for nurses. Unresolved conflict generates feelings of being overwhelmed or wamped." BY USING REFLECTION, it is possible to gain insight into underlying beliefs and behaviors concerning conflict. INSIGHT GAINED FROM REFLECTION can help nurses create a harmonious, advantaged environment, which supports them in their quest to provide high quality patient care.
authors.affiliation: Barbara Hocking & Associates, Centerville, Mass, USA.
authors.forename: Barbara A
authors.initials: BA
authors.lastname: Hocking
mesh_terms: D001519:Behavior; D003220:Conflict, Psychological; D006801:Humans; D007400:Interprofessional Relations; D009726:Nurses / Q000523:psychology*; D013850:Thinking