title: Hotline to health.
authors.affiliation: NHS Direct.
authors.forename: Drew
authors.initials: D
authors.lastname: Payne
mesh_terms: D000465:Algorithms; D002983:Clinical Competence; D003376:Counseling / Q000458:organization & administration*; D015277:Hotlines / Q000458:organization & administration*; D006801:Humans; D024802:Nurse's Role; D009730:Nursing Assessment; D009740:Nursing Staff / Q000193:education / Q000458:organization & administration*; D013222:State Medicine; D013813:Therapy, Computer-Assisted; D006113:United Kingdom