title: Lessons learned from 9/11.
authors.forename: Teresa
authors.initials: T
authors.lastname: McCallion
authors.forename: A J
authors.initials: AJ
authors.lastname: Heightman
mesh_terms: D017598:Efficiency, Organizational; D004632:Emergency Medical Services / Q000458:organization & administration*; D007858:Learning; D009519:New York City; D023481:Terrorism