title: Revenue cycle staff education: 3 views.
abstract: Hospital revenue cycle staff education programs should support skill development, address adult learning principles, and use cost-effective methods. Education programs should provide training for both new and existing employees. Educating revenue cycle staff reduces employee turnover, improves compliance, decreases denial write-offs, improves customer satisfaction, and increases point-of-service collections.
authors.affiliation: PFS KnowledgeTrek, LLC, Rockford, Mich, USA. lorraine@pfsknowledgetrek.com
authors.forename: Lorraine P
authors.initials: LP
authors.lastname: Schnelle
mesh_terms: D004469:Economics, Hospital / Q000458:organization & administration*; D006801:Humans; D007318:Inservice Training / Q000379:methods*; D019982:Organizational Case Studies; D013192:Staff Development; D014481:United States