Facility uses Six Sigma to improve quality.
Initiative demonstrates a 23% improvement in first bed assignment to a private isolation room. Keys to improvement found in enhanced communication and staff training. Staff develop reporting mechanism to sustain and institutionalize project results.
D000046:Academic Medical Centers / Q000592:standards*; D009518:New York; D019982:Organizational Case Studies; D011785:Quality Assurance, Health Care; D017749:Total Quality Management / Q000379:methods*