Battling bad debt.
Automated revenue cycle tools are giving hospitals the power to identify bad debt and charity cases as they access a facility and to dictate the appropriate course of action and workflow. To be successful, these tools must be regulatorily compliant and easily upgradeable, and should be accompanied by: Extensive staff training. An adjustment in workflow to match patient payment probability. Support of revenue cycle staff and physicians.
Nelson
Bruce A
BA
SearchAmerica, Maple Grove, Minn, USA. bruce.nelson@searchamerica.com
Levitt
Jordan
J
D001331:Automation; D004059:Diffusion of Innovation; D017598:Efficiency, Organizational / Q000191:economics*; D005377:Financial Management, Hospital; D010350:Patient Credit and Collection / Q000458:organization & administration*; D014481:United States