Examination of incidents of workplace verbal abuse against nurses.
The purpose of this research was to examine the incidents of verbal abuse faced by nurses in the workplace in the last year. Data were collected from 290 hospital nurses in Turkey. The study found that the majority of nurses had faced verbal abuse (n = 233, 80.3%). The findings from the research confirm the need for urgent and continuous plans for addressing verbal abuse in the workplace and for adoption of zero tolerance.
Oztunç
Gürsel
G
Nursing Division, Adana Health Sciences School, Cukurova University, Adana, Turkey. gurselce@cu.edu.tr
D000223:Adaptation, Psychological; D000328:Adult; D000786:Anger; D001291:Attitude of Health Personnel; D002055:Burnout, Professional / Q000523:psychology; D005239:Fear; D005260:Female; D006301:Health Services Needs and Demand; D006779:Hospitals, Public; D006784:Hospitals, Teaching; D006801:Humans; D007400:Interprofessional Relations; D009013:Morale; D009723:Nurse-Patient Relations; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000523:psychology*; D011368:Professional-Family Relations; D012752:Shame; D011795:Surveys and Questionnaires; D014705:Verbal Behavior; D014754:Violence / Q000523:psychology*; D017132:Workplace / Q000523:psychology*