title: What can case managers do when they are not the ones controlling health benefits?
authors.affiliation: Employee Wellness Service, Central Arkansas Veteran's Health Care System, Little Rock, USA.
authors.forename: Norman DePaul
authors.initials: ND
authors.lastname: Brown
authors.forename: Annette B
authors.initials: AB
authors.lastname: Haag
authors.forename: Christine M
authors.initials: CM
authors.lastname: Kalina
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D003266:Continuity of Patient Care / Q000458:organization & administration; D006264:Health Benefit Plans, Employee / Q000458:organization & administration*; D015276:Health Care Rationing / Q000458:organization & administration; D006801:Humans; D019458:Insurance Coverage / Q000458:organization & administration; D024802:Nurse's Role; D009785:Occupational Health Nursing / Q000458:organization & administration*; D010344:Patient Advocacy; D010348:Patient Care Team / Q000458:organization & administration; D010349:Patient Compliance / Q000523:psychology; D017009:Professional Autonomy; D012944:Social Support