Executive rounding program improves communication, performance.
A patient safety executive rounding program at St. Charles Hospital, Port Jefferson, NY, has united staff and helped to identify a number of performance issues. The success of the program has even surprised top administrators who pushed to have it implemented. Each month, teams of executive staff and department heads make rounds through all areas of the hospital, talking with staff, identifying problem areas and noting best practices that could be used in other departments.
D003142:Communication; D006740:Hospital Administrators; D011785:Quality Assurance, Health Care / Q000379:methods*; D014481:United States