title: Quality collection: the phlebotomist's role in pre-analytical errors.
authors.affiliation: Center for Phlebotomy Education, USA.
authors.forename: Dennis J
authors.initials: DJ
authors.lastname: Ernst
authors.forename: Lisa O
authors.initials: LO
authors.lastname: Ballance
mesh_terms: D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D018962:Phlebotomy / Q000592:standards*; D017751:Safety Management; D014481:United States