VNA HouseCalls of greater Cleveland, Ohio: development and pilot evaluation of a program for high-risk older adults offering primary medical care in the home.
The need for primary medical care in the home will increase with a growing elderly and disabled population. The effectiveness of the service must be assessed in light of its relatively high costs. The aim of this study was to evaluate VNA HouseCalls of Greater Cleveland, Ohio during its first year of operations. The program targets high-risk older adults using teams of advanced practice nurses and physicians. The pilot evaluation focused on the attainment of identified program goals. Data collection techniques included clinical record review (N = 139), mailed referral source satisfaction survey, and both mailed and telephone interview patient satisfaction surveys. The results showed that the typical patient served by VNA HouseCalls was a homebound woman in advanced old age with regular family contact and both physical and mental disorders. When asked, the typical patient indicated that without the program she would not have received the care that she needed.VNA HouseCalls helped in preventing functional decline and reducing hospitalization. It received high satisfaction ratings from both referral sources and patients. Study findings suggest that primary care in the home bears further examination for addressing community need and affecting positive patient outcomes for high risk older adults.
Anetzberger
Georgia J
GJ
Health Care Administration Program, Cleveland State University, Cleveland, OH 44115, USA. g.anetzberger@csuohio.edu
Stricklin
Mary Lou
ML
Gauntner
Daniel
D
Banozic
Richard
R
Laurie
Roberta
R
D000368:Aged; D000369:Aged, 80 and over; D003152:Community Health Nursing; D005260:Female; D019538:Health Care Surveys; D018577:Homebound Persons; D006792:House Calls; D006801:Humans; D007407:Interviews as Topic; D008297:Male; D008485:Medical Audit; D009820:Ohio; D010865:Pilot Projects; D011320:Primary Health Care