title: How I gained more respect for HCAs.
abstract: When Bethann Siviter spent four months on general wards, it was healthcare assistants, not registered nurses, who gave the best-quality care.
authors.forename: Bethann
authors.initials: B
authors.lastname: Siviters
mesh_terms: D001291:Attitude of Health Personnel; D001294:Attitude to Health; D002983:Clinical Competence; D004645:Empathy; D006801:Humans; D007297:Inpatients / Q000523:psychology*; D024802:Nurse's Role / Q000523:psychology*; D009723:Nurse-Patient Relations; D009728:Nursing Assistants / Q000523:psychology*