title: Enhancing the care of older people in the community.
abstract: This article describes a pilot project that aimed to enhance the care of older people who dialled 999 but did not require hospital admission. The project demonstrated how intermediate care teams and the ambulance service worked in partnership to avoid unnecessary hospital admission and to improve health and social care services for this patient group.
authors.affiliation: North Hampshire Hospitals NHS Trust. jaki.metcalfe@nhpct.nhs.uk
authors.forename: Jacqueline
authors.initials: J
authors.lastname: Metcalfe
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D000552:Ambulances; D002908:Chronic Disease / Q000628:therapy; D003153:Community Health Services / Q000592:standards*; D003299:Cooperative Behavior; D004632:Emergency Medical Services / Q000592:standards*; D004739:England; D005260:Female; D015577:Geriatric Assessment; D005853:Geriatrics / Q000592:standards; D006302:Health Services Research; D006299:Health Services for the Aged / Q000592:standards*; D006801:Humans; D007373:Interinstitutional Relations; D008134:Long-Term Care / Q000592:standards; D008297:Male; D020380:Needs Assessment; D010865:Pilot Projects; D011320:Primary Health Care / Q000592:standards*; D012017:Referral and Consultation / Q000592:standards; D017749:Total Quality Management / Q000458:organization & administration*