Improving medication administration systems: an evaluation study.
Medication errors are a universal health-care concern, and improving medication administration systems is important to enhance safety. The purpose of this study was to compare the effectiveness of an existing unit dose system using a medication cart to a new system where medications are decentralized to a locked cupboard at the patient's bedside. Quantitative and qualitative approaches were used to determine the effectiveness and efficiency of the medication administration systems. Data was collected using time studies to evaluate the efficiency of the two systems. This data included medication errors, missing doses and interruptions occurring during the medication preparation and administration process. Focus groups were conducted with nurses, pharmacists and pharmacy technicians to better understand the impact of changing systems. Study results demonstrated benefits associated with decentralizing the medication distribution to the bedside, including nurses spending more time with patients, nurses investing less time preparing and distributing medication and fewer interruptions for nurses as they prepared and distributed medication. Nurses and pharmacists associated the new system with enhanced patient safety and work satisfaction.
Bennett
Jocelyn
J
Mount Sinai Hospital, Toronto, Ontario.
Harper-Femson
Lee Anne
LA
Tone
Jody
J
Rajmohamed
Yasmin
Y
D001291:Attitude of Health Personnel; D017046:Cost Savings; D004358:Drug Therapy / Q000451:nursing; D017598:Efficiency, Organizational; D017144:Focus Groups; D006301:Health Services Needs and Demand; D006801:Humans; D008508:Medication Errors / Q000379:methods / Q000451:nursing / Q000517:prevention & control*; D008510:Medication Systems, Hospital / Q000458:organization & administration*; D015401:Nursing Administration Research; D015403:Nursing Evaluation Research; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000523:psychology*; D009936:Organizational Innovation; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration; D010595:Pharmacists / Q000523:psychology; D036301:Qualitative Research; D017751:Safety Management / Q000458:organization & administration*; D013996:Time and Motion Studies; D017749:Total Quality Management / Q000458:organization & administration*