title: [The world of lodging and restaurants.].
abstract: Many of us mingle every day with workers involved in the area of housing and restaurant industry. But what do we know of their working conditions and how do we interact with a waitress? An empirical exploratory study allows us to understand better a part of the daily reality of those thousands of workers and to discover that the atmosphere at work has a greater influence than the physical environment.
authors.forename: M
authors.initials: M
authors.lastname: Compagnat