title: Learning from poor outcomes in today's health care.
authors.affiliation: Neighborhood Health Plan of Rhode Island, Providence 02908, USA. mjohnston@nhpri.org
authors.forename: L McTyeire
authors.initials: LM
authors.lastname: Johnston
mesh_terms: D003695:Delivery of Health Care / Q000592:standards*; D006297:Health Services Accessibility / Q000592:standards; D006801:Humans; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care; D012237:Rhode Island