A change of heart. Interview by Carol Davis.
One Cambridge nurse has transformed the service for people needing elective cardioversion. Instead of complaints, the hospital now receives plaudits and its success has garnered an award.
Mills
Nick
N
D001363:Awards and Prizes; D019091:Critical Pathways / Q000458:organization & administration; D004554:Electric Countershock / Q000451:nursing* / Q000523:psychology; D004562:Electrocardiography / Q000451:nursing; D006801:Humans; D009720:Nurse Clinicians / Q000458:organization & administration* / Q000523:psychology; D024802:Nurse's Role / Q000523:psychology; D009730:Nursing Assessment / Q000458:organization & administration; D017060:Patient Satisfaction; D013997:Time Factors; D017749:Total Quality Management / Q000458:organization & administration; D014850:Waiting Lists