Kidney scandal at Kaiser Permanente highlights need for organizations to create effective image repair strategies.
Johnson
Richard L
RL
HealthLeaders Media, HCPro, Inc. rjohnson@healthleadersmedia.com
D002140:California; D006279:Health Maintenance Organizations; D006801:Humans; D016030:Kidney Transplantation / Q000941:ethics*; D019982:Organizational Case Studies; D011641:Public Relations