title: Good care is good business.
authors.affiliation: Faculty of Health and Social Work, University of Plymouth.
authors.forename: Mary
authors.initials: M
authors.lastname: Watkins
authors.forename: Ray
authors.initials: R
authors.lastname: Jones
authors.forename: Sue
authors.initials: S
authors.lastname: Norman
mesh_terms: D019985:Benchmarking / Q000458:organization & administration*; D003659:Decision Making, Organizational; D006075:Governing Board / Q000458:organization & administration*; D006739:Hospital Administration; D006801:Humans; D007857:Leadership; D009718:Nurse Administrators / Q000458:organization & administration*; D024802:Nurse's Role; D015279:Organizational Culture; D018802:Patient-Centered Care / Q000458:organization & administration*; D011050:Policy Making; D011785:Quality Assurance, Health Care / Q000458:organization & administration; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom