title: Quality improvement in public health emergency preparedness.
abstract: Quality improvement (QI) methods have been used in many industries to improve performance and outcomes. This chapter reviews key QI concepts and their application to public health emergency preparedness (PHEP). We conclude that for QI to flourish and become standard practice, changes to the status quo are necessary. In particular, public health should build its capabilities in QI, enhance implementation, and align incentives to facilitate use of QI.
authors.affiliation: RAND Corporation, Santa Monica, CA 90407, USA. michaelseid@sbcglobal.net
authors.forename: Michael
authors.initials: M
authors.lastname: Seid
authors.forename: Debra
authors.initials: D
authors.lastname: Lotstein
authors.forename: Valerie L
authors.initials: VL
authors.lastname: Williams
authors.forename: Christopher
authors.initials: C
authors.lastname: Nelson
authors.forename: Kristin J
authors.initials: KJ
authors.lastname: Leuschner
authors.forename: Allison
authors.initials: A
authors.lastname: Diamant
authors.forename: Stefanie
authors.initials: S
authors.lastname: Stern
authors.forename: Jeffrey
authors.initials: J
authors.lastname: Wasserman
authors.forename: Nicole
authors.initials: N
authors.lastname: Lurie
mesh_terms: D004189:Disaster Planning / Q000592:standards*; D004632:Emergency Medical Services; D006801:Humans; D011635:Public Health Administration / Q000592:standards*; D017749:Total Quality Management