title: [Evaluation of the level of knowledge of medical secretaries about clinical specimens].
abstract: The rapid development of medical industry in the last 5 years in Turkey led to an increased demand for medical technicians and secretaries. The aim of this study was to evaluate the level of knowledge of students in Occupational School of Medical Documentation and Secretary about the clinical specimens, and to estimate the need for an additional education on clinical specimens. Four hundred and forty eight students from eight universities were participated to this questionnaire survey. Mean age of the participants were 20.4+/-1.66 years and 342 (76.3%) of them were female students. The mean answer rate of students to the questions about clinical specimens was found 3.4+/-1.9% (min-max: 0-10). Correct answer rates were similar for both first and second year students. There was a negative relationship between the educational year and the rate of correct answer, however the correlation was not significant. Additionally, internship period did not have any effect on the level of knowledge. The results of this survey have indicated that the level of knowledge of medical secretaries about clinical specimens was very low. As the roles and responsibilities of medical secretaries in medical industry increases, in order to increase the cost-effectivity, quality and patient satisfaction, the contents of their education programs must be reorganized, and a lecture about clinical specimens should be integrated.
authors.affiliation: Afyon Kocatepe Universitesi Tip Fakültesi, Mikrobiyoloji Anabilim Dali, Afyonkarahisar.
authors.forename: Ihsan Hakki
authors.initials: IH
authors.lastname: Ciftçi
authors.forename: Birol
authors.initials: B
authors.lastname: Safak
authors.forename: Zafer
authors.initials: Z
authors.lastname: Cetinkaya
authors.forename: Orhan Cem
authors.initials: OC
authors.lastname: Aktepe
authors.forename: Demet
authors.initials: D
authors.lastname: Unalan
mesh_terms: D000328:Adult; D005260:Female; D006801:Humans; D007397:Internship, Nonmedical / Q000592:standards; D019359:Knowledge; D008297:Male; D008502:Medical Secretaries / Q000193:education* / Q000592:standards*; D017060:Patient Satisfaction; D011787:Quality of Health Care / Q000592:standards; D013048:Specimen Handling / Q000592:standards*; D011795:Surveys and Questionnaires; D014421:Turkey