title: Celebrities in the ED: managers often face both ethical and operational challenges.
abstract: To prevent a celebrity's visit from disrupting your department, plan ahead to preserve their privacy and confidentiality--and recognize that they are not just like every other patient. Have secluded spaces available where they can wait to be seen while preserving their anonymity. Offer to have them registered under an alias, or sign them in as John or Jane Doe. Be aware that giving a wealthy VIP or large donor a positive experience can mean millions to your ED.
mesh_terms: D004636:Emergency Service, Hospital / Q000941:ethics* / Q000458:organization & administration; D005197:Famous Persons; D006801:Humans; D016134:Organizational Policy; D014481:United States