Primary care physician satisfaction with patients diagnosed with depression: International Depression Project results from Colombia.
OBJECTIVE
To characterize physician satisfaction with doctor-patient encounters, distinguishing between those involving patients diagnosed with depression and those involving patients without depression, as well as to determine the impact of an educational intervention aimed at improving the recognition and management of depression in primary care practice, in Bogotá, Columbia.


METHODS
Physician satisfaction when treating outpatients in primary care centers was assesed by means of a questionnaire applied before and after the intervention.


RESULTS
The intervention was given to 18 physicians and 5 nurses. A total of 1650 questionnaires related to visits were collected in the first phase, and 1832 were collected in the second one. The percentage of patients diagnosed with depression increased from 5.9% (95% CI: 4.8-7.1%) before the intervention to 10.6% (95% CI: 9.2-12.06%) after. The total duration of the clinical encounter did not change significantly. The percentage of time spent on the physical problems/concerns of the patients decreased in both types of visits.


CONCLUSIONS
Health professional satisfaction was the greatest when dealing with the physical problems of the patient. However, in both types of visits, the degree of satisfaction when dealing with the psychological aspects increased after the intervention.
Gómez-Restrepo
Carlos
C
Psychiatry and Mental Health Department, Department of Clinical Epidemiology and Biostatistics, Pontificia Universidad Javeriana School of Medicine, Bogotá, Colombia. cgomez@javeriana.edu.co
Bohórquez Peñaranda
Adriana
A
Okuda Benavides
Mayumi
M
Gil Laverde
Jacky Fabian
JF
Sanchez Díaz
Natalia
N
D000328:Adult; D003863:Depression / Q000175:diagnosis / Q000628:therapy*; D004502:Education, Medical, Continuing; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D009723:Nurse-Patient Relations; D009726:Nurses / Q000523:psychology; D017063:Outcome Assessment, Health Care; D010045:Outpatients; D010817:Physician-Patient Relations; D010821:Physicians, Family / Q000193:education / Q000523:psychology*; D011320:Primary Health Care / Q000592:standards*; D012649:Self Concept; D011795:Surveys and Questionnaires