Communications and Web services: What do CDC users desire in partner relationship management and does CDC's PHIN Directory meet the need?
The National Center on Birth Defects and Developmental Disabilities (NCBDDD) at the Centers for Disease Control and Prevention (CDC) sought to establish a database to proactively manage their partner relationships with external organizations. A user needs analysis was conducted, and CDC's Public Health Information Network Directory (PHINDIR) was evaluated as a possible solution. PHINDIR could sufficiently maintain contact information but did not address customer relationships; however, its flexible architecture allows add-on applications via web services. Thus, NCBDDD's needs could be met via PHINDIR.
Cervone
Maria A
MA
Public Health Informatics Fellowship Program, Oak Ridge Institute for Science and Education (ORISE), Office of Workforce and Career Development, Centers for Disease Control and Prevention, Atlanta, GA, USA.
Savel
Thomas G
TG
D002487:Centers for Disease Control and Prevention, U.S. / Q000458:organization & administration*; D000013:Congenital Abnormalities; D019992:Databases as Topic; D004181:Directories as Topic; D006801:Humans; D007400:Interprofessional Relations; D009938:Organizations / Q000458:organization & administration; D040442:Public Health Informatics; D014481:United States