Organisational change. Grace under fire.
The success of organisational change is often thwarted by leaders' failure to consider staff feelings. Managers must communicate a clear vision for the future, even though they may be facing great professional uncertainty themselves. It is important to deal with post-merger issues such as helping staff to new roles and 'unlearning' old ways.
Dickinson
Helen
H
Birmingham University, Health Services Management Centre.
Parker
Helen
H
D032982:Contracts; D018166:Health Care Reform; D006740:Hospital Administrators; D006779:Hospitals, Public; D006801:Humans; D007857:Leadership; D009936:Organizational Innovation; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom