title: Making a good impression--on the phone.
abstract: Honing your phone skills can help you land the job you want.
authors.affiliation: Agenda Resource Management, Hull, UK. jobs@agenda-rm.co.uk
authors.forename: Norman
authors.initials: N
authors.lastname: Mortell
mesh_terms: D006801:Humans; D007586:Job Application; D011361:Professional Competence; D013689:Telephone; D014830:Vocational Guidance