'The interpreter' in the maxillofacial outpatient clinic.
The role of an interpreter is crucial in an ethnically diverse city such as Leicester. Four hundred and seventy-three patients attending the outpatient department were studied. The majority could speak English to some degree. Thirty-one (7%) patients required an interpreter. This was most frequently a family member (70%) or multilingual clinician (27%). The latter are a valuable resource in the health service.
Avery
C M E
CM
Department of Oral and Maxillofacial Surgery, Leicester Royal Infirmary, Infirmary Square, Leicester LE1 5WW, United Kingdom. chrisavery@doctors.org.uk
Cariappa
P
P
Ameerally
P
P
Sundaram
K
K
D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D002648:Child; D002675:Child, Preschool; D002947:Cities; D003144:Communication Barriers; D054521:Cultural Competency; D003798:Dental Staff, Hospital; D003812:Dentist-Patient Relations; D005260:Female; D006801:Humans; D008297:Male; D008487:Medical History Taking; D008875:Middle Aged; D019303:Multilingualism; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration; D011446:Prospective Studies; D014175:Translating; D006113:United Kingdom