Using simulation methods to analyze and predict changes in workflow and potential problems in the use of a bar-coding medication order entry system.
We discuss a novel methodological approach to the analysis of a medication order entry system prior to system release. The approach involved use of realistic scenarios (where physicians and nurses interacted with a system and dummy patient) where the sessions were video recorded in their entirety. The data were analyzed using a qualitative coding scheme for identifying usability problems and changes in workflow.
Kuwata
Shigeki
S
Medical Informatics Division, Tottori University Hospital, Yonago, Tottori, Japan.
Kushniruk
Andre
A
Borycki
Elizabeth
E
Watanabe
Hiromi
H
D003198:Computer Simulation; D001330:Electronic Data Processing; D006801:Humans; D050316:Medical Order Entry Systems; D008510:Medication Systems, Hospital / Q000458:organization & administration*; D009936:Organizational Innovation; D016544:Patient Simulation; D018511:Systems Integration; D013647:Task Performance and Analysis