title: Improving EMR Usability: a method for both discovering and prioritizing improvements in EMR workflows based on human factors engineering.
abstract: An effective electronic medical record (EMR) design will not only bolster the traditional benefits associated with such systems but also foster acceptance of the EMR throughout the work environment. This paper presents an approach to improve EMR usability in an environment where resources are limited and task prioritization is necessary. The main objective of this approach is to evaluate EMR usability and recommend specific changes to the EMR design, based on human factors principles, that would improve EMR workflow efficiency.
authors.affiliation: Massachusetts General Physician Organization, Boston, MA, USA.
authors.forename: Omar
authors.initials: O
authors.lastname: Santiago
authors.forename: Qi
authors.initials: Q
authors.lastname: Li
authors.forename: Nancy
authors.initials: N
authors.lastname: Gagliano
authors.forename: David
authors.initials: D
authors.lastname: Judge
authors.forename: Claus
authors.initials: C
authors.lastname: Hamann
authors.forename: Blackford
authors.initials: B
authors.lastname: Middleton
mesh_terms: D006804:Ergonomics; D006801:Humans; D016347:Medical Records Systems, Computerized; D013996:Time and Motion Studies