Education: improving quality through service enhancement.
The quality of service provision in educational contexts is becoming increasingly important. There is a need to demonstrate value for money and convey a positive image to retain and attract students and other stakeholders. This article examines the concept of service and its relevance to nurse education in the UK.
Roberts
Paula
P
School of Nursing and Midwifery, Keele University. p.m.roberts@keele.ac.uk
Priest
Helena
H
D004506:Education, Nursing / Q000191:economics / Q000592:standards*; D010067:Ownership; D010934:Planning Techniques; D017749:Total Quality Management; D006113:United Kingdom