title: EMR competency: supporting quality, safe and effective care.
abstract: Training clinical users to effectively and efficiently use and integrate the EMR into their workflow is one of the most important aspects of a successful implementation. Appropriate training and use facilitates achieving the benefits of quality, safety and efficiency in providing care. In their absence, these benefits are likely to suffer. Here we discuss the challenges, learning and innovative approaches in training a large academic medical center to use an integrated EMR.
authors.affiliation: Division of Systems & Procedures, Mayo Clinic, Rochester, Minnesota, USA.
authors.forename: Janine
authors.initials: J
authors.lastname: Kamath
authors.forename: Debbie
authors.initials: D
authors.lastname: Storlie
authors.forename: Jennifer
authors.initials: J
authors.lastname: Ferguson
mesh_terms: D000046:Academic Medical Centers / Q000458:organization & administration; D003197:Computer Literacy; D003200:Computer User Training / Q000379:methods*; D006801:Humans; D008490:Medical Informatics / Q000193:education; D016347:Medical Records Systems, Computerized; D009936:Organizational Innovation; D013192:Staff Development