Making a vision document tangible using "vision-tactics-metrics" tables.
We describe a method of making a vision document tangible by attaching specific tactics and metrics to the key elements of the vision. We report on the development and early use of a "vision-tactics-metrics" table in a department of surgery. Use of the table centered the vision in the daily life of the department and its faculty, and facilitated cultural change.
Drury
Ivo
I
Career Consulting for Physicians, Ann Arbor, Michigan, USA. idrury@career-consulting-physicians.com
Slomski
Carol
C
D017598:Efficiency, Organizational / Q000592:standards; D006764:Hospitals, Community; D008824:Michigan; D019982:Organizational Case Studies; D015279:Organizational Culture; D009937:Organizational Objectives; D012577:Schools, Medical / Q000458:organization & administration; D013503:Surgery Department, Hospital