Patient focus and the quality framework.
BACKGROUND
The Royal Australian College of General Practitioners Quality Framework for Australian General Practice provides a mechanism for planning and assessing quality improvement initiatives in an Australian context that takes account of the perspective of patients in the health care system.


OBJECTIVE
This article examines the patient focus domain of the quality framework.


CONCLUSIONS
The quality framework is applied to the patient focus domain using examples such as the patient centred model of the consultation, consumer expectations of the general practice of the future, and health inequalities and the role of general practice.
Booth
Barbara J
BJ
School of Public Health and Community Medicine, University of New South Wales, Australia. bj.booth@unsw.edu.au
McBride
Tony
T
D001315:Australia; D005194:Family Practice; D006801:Humans; D009313:National Health Programs; D018802:Patient-Centered Care / Q000458:organization & administration*; D011787:Quality of Health Care