Registered nurse participation in performance appraisal interviews.
Performance appraisal interviews have, over the past two decades, become a common phenomenon in nursing. Yet evidence--both anecdotal and those reported in the literature--suggest that these interviews provide minimal satisfaction and are thus not always effective. This article presents the findings of an interpretive study that explored and documented the meaning and impact of participating in performance appraisal interviews. Data gleaned from nine New Zealand registered nurses employed by a single district health board provide evidence that nurses are often disappointed by the process of performance appraisal. Although they believe in the potential value of performance appraisal interviews, they seldom experience the feedback, direction, and encouragement necessary for an effective appraisal process. Changes to the current professional development program and its accompanying performance appraisal will require skilled commitment on the part of nurses, managers, and the employing organization to improve and develop the assessment and promotion of nursing practice.
Spence
Deborah Gail
DG
School of Nursing, Auckland University of Technology, Auckland, New Zealand. deb.spence@aut.ac.nz
Wood
Elizabeth E
EE
D001291:Attitude of Health Personnel; D002983:Clinical Competence / Q000592:standards; D003142:Communication; D004650:Employee Performance Appraisal / Q000379:methods*; D005239:Fear; D030141:Feedback, Psychological; D005260:Female; D017408:Guidelines as Topic; D006301:Health Services Needs and Demand; D006801:Humans; D007400:Interprofessional Relations; D007407:Interviews as Topic / Q000379:methods*; D008297:Male; D009013:Morale; D009341:Negativism; D009520:New Zealand; D009718:Nurse Administrators / Q000523:psychology; D015404:Nursing Methodology Research; D009740:Nursing Staff / Q000523:psychology*; D036301:Qualitative Research; D020377:Self Efficacy; D035502:Trust / Q000523:psychology