Evidence that emotional intelligence is related to job performance and affect and attitudes at work.
The relation between emotional intelligence, assessed with a performance measure, and positive workplace outcomes was examined in 44 analysts and clerical employees from the finance department of a Fortune 400 insurance company. Emotionally intelligent individuals received greater merit increases and held higher company rank than their counterparts. They also received better peer and/or supervisor ratings of interpersonal facilitation and stress tolerance than their counterparts. With few exceptions, these associations remained statistically significant after controlling for other predictors, one at a time, including age, gender, education, verbal ability, the Big Five personality traits, and trait affect.
Lopes
Paulo N
PN
University of Surrey, UK. p.lopes@surrey.ac.uk
Grewal
Daisy
D
Kadis
Jessica
J
Gall
Michelle
M
Salovey
Peter
P
D000328:Adult; D000339:Affect; D001290:Attitude; D004651:Employment; D005260:Female; D006801:Humans; D007360:Intelligence; D008297:Male; D008875:Middle Aged