title: SuperWorker: admitting staff with the right stuff.
abstract: Patients with high-deductible health plans are often unprepared to pay a bigger chunk of their bill. Smart hospitals are hiring a new kind of admitting staff who let patients know up front how much they'll owe and can even work out a payment plan.
authors.forename: Howard
authors.initials: H
authors.lastname: Larkin
mesh_terms: D000289:Admitting Department, Hospital / Q000592:standards; D003669:Deductibles and Coinsurance; D015285:Hospital-Patient Relations; D006801:Humans; D007350:Insurance, Hospitalization; D017057:Medically Uninsured; D010343:Patient Admission; D010350:Patient Credit and Collection; D010560:Personnel Selection / Q000592:standards*; D011340:Problem Solving; D011361:Professional Competence; D011641:Public Relations; D014481:United States; D000078329:Workforce