title: Leveraging technology to drive revenue cycle results.
abstract: Healthcare providers can increase their ROI and enhance benefit sustainability by applying five keys to effectively implementing technology that supports and enhances revenue cycle processes: Let process improvement drive IT design decisions. Invest ample time in staff training. Communicate support for revenue cycle process changes from the top. Link technology requirements with business needs. Quantify system benefits.
authors.affiliation: Deloitte Consulting LLP, Chicago, USA. choagland@deloitte.com
authors.forename: Courtney
authors.initials: C
authors.lastname: Hoagland
authors.forename: Neville
authors.initials: N
authors.lastname: Zar
authors.forename: Heather
authors.initials: H
authors.lastname: Nelson
mesh_terms: D004469:Economics, Hospital / Q000458:organization & administration*; D005377:Financial Management, Hospital / Q000458:organization & administration*; D006751:Hospital Information Systems; D013672:Technology; D014481:United States