Measuring IT benefits: let us count the ways.
Implementing a successful IT benefits measurement program consists of four steps: Identifying benefits and metrics prior to project funding or approval. Determining baseline measurements. Performing a benefits opportunity analysis. Performing a post-implementation benefits audit.
Greenwalt
David
D
IBM Healthlink Solutions, Denver, USA. dgreenwalt@us.ibm.com
Riney
Steven
S
D003362:Cost-Benefit Analysis / Q000379:methods; D004059:Diffusion of Innovation; D005069:Evaluation Studies as Topic; D006751:Hospital Information Systems / Q000458:organization & administration / Q000592:standards*; D014481:United States