title: Measuring IT benefits: let us count the ways.
abstract: Implementing a successful IT benefits measurement program consists of four steps: Identifying benefits and metrics prior to project funding or approval. Determining baseline measurements. Performing a benefits opportunity analysis. Performing a post-implementation benefits audit.
authors.affiliation: IBM Healthlink Solutions, Denver, USA. dgreenwalt@us.ibm.com
authors.forename: David
authors.initials: D
authors.lastname: Greenwalt
authors.forename: Steven
authors.initials: S
authors.lastname: Riney
mesh_terms: D003362:Cost-Benefit Analysis / Q000379:methods; D004059:Diffusion of Innovation; D005069:Evaluation Studies as Topic; D006751:Hospital Information Systems / Q000458:organization & administration / Q000592:standards*; D014481:United States