title: What part does a national health call centre play in an integrated primary care service?
authors.affiliation: McKesson New Zealand Ltd, Wellington. ian.stgeorge@mckesson.co.nz
authors.forename: Ian
authors.initials: I
authors.lastname: St George
authors.forename: Matthew
authors.initials: M
authors.lastname: Cullen
authors.forename: Michelle
authors.initials: M
authors.lastname: Branney
mesh_terms: D039602:After-Hours Care; D019468:Disease Management; D006297:Health Services Accessibility; D015277:Hotlines / Q000458:organization & administration* / Q000706:statistics & numerical data; D006801:Humans; D009313:National Health Programs / Q000458:organization & administration*; D009520:New Zealand; D009739:Nursing Services / Q000458:organization & administration*; D011320:Primary Health Care / Q000458:organization & administration*; D016730:Program Development; D012017:Referral and Consultation; D018571:Sentinel Surveillance; D014218:Triage / Q000458:organization & administration*