Leveraging technology to drive revenue cycle results.
Healthcare providers can increase their ROI and enhance benefit sustainability by applying five keys to effectively implementing technology that supports and enhances revenue cycle processes: Let process improvement drive IT design decisions. Invest ample time in staff training. Communicate support for revenue cycle process changes from the top. Link technology requirements with business needs. Quantify system benefits.
Hoagland
Courtney
C
Deloitte Consulting LLP, Chicago, USA. choagland@deloitte.com
Zar
Neville
N
Nelson
Heather
H
D004469:Economics, Hospital / Q000458:organization & administration*; D005377:Financial Management, Hospital / Q000458:organization & administration*; D006751:Hospital Information Systems; D013672:Technology; D014481:United States