title: Is there an association between economic performance and public satisfaction in health care?
abstract: Earlier studies on the association between health systems' economic performance and public satisfaction were based on between-countries comparisons. This approach can be challenged as it ignores the fact that subjective measures like 'satisfaction' might be relative. Cohort analysis is a way of dealing with this issue as it focuses on within-countries comparisons. The association between change in satisfaction with health care systems and change in economic performance, determined by an output-orientated constant returns to scale DEA Malmquist model over the period 1995 to 2000/2002 using OECD data, is explored. The results show that a health care systems' economic performance is not associated with public satisfaction.
authors.affiliation: Department of Medical Technology Assessment/138, Radboud University Nijmegen Medical Centre, P.O. Box 9101, 6500 HB, Nijmegen, The Netherlands. e.adang@mta.umcn.nl
authors.forename: Eddy M M
authors.initials: EM
authors.lastname: Adang
authors.forename: George F
authors.initials: GF
authors.lastname: Borm
mesh_terms: D019985:Benchmarking; D015331:Cohort Studies; D003258:Consumer Behavior / Q000191:economics* / Q000706:statistics & numerical data; D003627:Data Interpretation, Statistical; D016208:Databases, Factual; D003695:Delivery of Health Care / Q000191:economics / Q000458:organization & administration*; D017598:Efficiency, Organizational / Q000191:economics* / Q000706:statistics & numerical data; D005060:Europe; D019538:Health Care Surveys; D006291:Health Policy; D006302:Health Services Research / Q000379:methods*; D006801:Humans; D017059:Models, Econometric; D017146:Models, Organizational; D010865:Pilot Projects; D011382:Programming, Linear