title: Telephone triage. Can your staff answer the call?
authors.forename: Wayne J
authors.initials: WJ
authors.lastname: Guglielmo
mesh_terms: D017408:Guidelines as Topic; D015277:Hotlines; D006801:Humans; D007318:Inservice Training; D011216:Practice Management, Medical; D014218:Triage / Q000458:organization & administration*; D014481:United States