title: The creation of performance evaluation indicators through a focus group.
abstract: This study was developed in an action research perspective and aimed to create professional performance evaluation indicators for nursing technicians and auxiliaries working at the University Hospital of the University of Sao Paulo. Data were collected through the focus group technique, involving 19 secondary-level professionals, representing different Nursing Department units. During seven meetings, participants elaborated definitions of seven indicators they and their peers considered relevant to picture the adequate performance of these professional categories. In their reports, they manifested that the adopted strategy allowed them to express themselves about the meanings and feelings attributed to the performance evaluation process. In assessing the activity, the focus group members verbalized that, besides feeling more prepared to face problems related to performance evaluation, they also felt valued by their participation in the composition of the new instrument.
authors: College of Nursing, University of São Paulo. vlmirag@usp.br
authors: Vera Lúcia Mira
authors: VL
authors: Gonçalves
authors: Antônio Fernandes Costa
authors: AF
authors: Lima
authors: Nanci
authors: N
authors: Crisitano
authors: Martha Rumiko Kaio
authors: MR
authors: Hashimoto
mesh_terms: D001938:Brazil; D004650:Employee Performance Appraisal; D006280:Health Workforce; D006801:Humans; D009729:Nursing / Q000592:standards*