[Work organization and mobbing: application of cognitive methodology in medical circle].
Mobbing is a phenomenon produced for the most part by factors related to work organization. During the medical control of workers in Universitary Policlinico Hospital of Palermo, we used a methodology (in advance applied with effectiveness by ISPESL in other institutions) that is able to evidence factors of work organization causing Mobbing. 338 out 2060 workers (total staff) with different professional figures were recruited. We evidenced the working classes that had more troubles about communications of business information, about interpersonal relationships at work with top manager, with other members of team and with colleagues. Particularly doctors and OTA, in worrying percentage, stated that they suffered psychological molestations. Aim of our study was to assay a procedure that, even if it doesn't identify proclaimed mobbing phenomenon, enables us to acquire information about relationships between business management and workers and organizational aspects perceiving by subordinates. A I level study about a phenomenon in expansion is very useful to recognize preventively intentionally made mobbing actions.
Martire
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Ufficio Medico Competente, AOUP, Via del Vespro 143, 90127 Palermo.
Lo Cascio
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Picciotto
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Lo Cascio
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D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D007407:Interviews as Topic; D007558:Italy; D008297:Male; D009790:Occupations; D012737:Sex Factors; D012919:Social Behavior; D013315:Stress, Psychological / Q000209:etiology*; D011795:Surveys and Questionnaires; D017132:Workplace / Q000458:organization & administration* / Q000523:psychology