[Communicating the results in breast oncology: nonverbal and verbal exchange].
The aim of this paper is to introduce the different modalities of communication to be used in the breast oncology context. Verbal and nonverbal communication are explained. Rewording, synthesis, listening, and silence with empathy during the consultation are processes that facilitate the patient's comprehension of the disease. These models of patient notification should be modulated within the doctor-patient relationship. Meaningful communication improves the comprehension of information, increases patient compliance and satisfaction, and in the short and long term, it allows an adapted psychological adjustment to breast cancer.
Barreau
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FORCOMED, 62 boulevard Latour-Maubourg, 75007 Paris, France. beatrice.barreau@wanadoo.fr
Tastet
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D001943:Breast Neoplasms; D003142:Communication; D005260:Female; D006801:Humans; D010817:Physician-Patient Relations; D011871:Radiology