Performance improvement. The American way.
The role of a US-style 'improvement adviser' is to ensure chages are successfully implemented. They use coaching and facilitation to support project teams and are trained to overcome common obstacles. The advisers have advantages over traditional consultants, as they work with full inside knowledge of the organization and are there for the long-term.
Walker
Karen
K
Yale University Primary Teaching Hospital, USA. kwalkusa@optonline.net
D003253:Consultants; D003625:Data Collection; D006779:Hospitals, Public / Q000458:organization & administration / Q000592:standards*; D009936:Organizational Innovation; D013222:State Medicine / Q000458:organization & administration; D017749:Total Quality Management / Q000379:methods*; D006113:United Kingdom; D014481:United States