title: Support from the top: supervisors' perceived organizational support as a moderator of leader-member exchange to satisfaction and performance relationships.
abstract: The authors hypothesized that supervisors' perceived organizational support (POS) would moderate the relationships between leader-member exchange (LMX), job satisfaction, and job performance. On the basis of social exchange theory, supervisors' exchanges with the organization and subordinates should be interconnected. The authors expected that supervisors with high POS would have more resources to exchange with subordinates. Thus, supervisor POS should enhance the relationships between LMX and job satisfaction and LMX and job performance for subordinates. Hierarchical linear modeling analysis provided support for the hypotheses in a sample of 210 subordinates and 38 supervisors of a grocery store chain. The positive relationship between LMX and job satisfaction was stronger when supervisors had high POS. Moreover, LMX was related to performance only when supervisors had high POS.
authors: Portland State University, School of Business, Portland, OR 97207-0751, USA. berrine@sba.pdx.edu
authors: Berrin
authors: B
authors: Erdogan
authors: Jeanne
authors: J
authors: Enders
mesh_terms: D000328:Adult; D004650:Employee Performance Appraisal; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D007588:Job Satisfaction; D007857:Leadership; D008297:Male; D015279:Organizational Culture; D012944:Social Support; D011795:Surveys and Questionnaires