Silence kills: a case manager's guide to communication breakdowns in healthcare. Part I of III.
Moss
Emily
E
VitalSmarts. www.silencekills.com
Maxfield
David
D
D019090:Case Management; D003142:Communication; D017598:Efficiency, Organizational; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D024802:Nurse's Role; D009732:Nursing Care