title: Silence kills: a case manager's guide to communication breakdowns in healthcare. Part I of III.
authors: VitalSmarts. www.silencekills.com
authors: Emily
authors: E
authors: Moss
authors: David
authors: D
authors: Maxfield
mesh_terms: D019090:Case Management; D003142:Communication; D017598:Efficiency, Organizational; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D024802:Nurse's Role; D009732:Nursing Care