The role of anticipated regret in escalation of commitment.
This research tests the general proposition that people are motivated to reduce future regret under escalation situations. This is supported by the findings that (a) escalation of commitment is stronger when the possibility of future regret about withdrawal is high than when this possibility is low (Studies 1a and 1b) and (b) escalation of commitment increases as the net anticipated regret about withdrawal increases (Studies 2a and 2b). Furthermore, the regret effects in the 4 studies were above and beyond the personal responsibility effects on escalation. This research indicates that people in escalation situations are simultaneously influenced by the emotions they expect to experience in the future (e.g., anticipated regret) and by events that have happened in the past (e.g., responsibility for the initiating previous decision).
Wong
Kin Fai Ellick
KF
Department of Management of Organizations, Hong Kong University of Science and Technology, Kowloon, Hong Kong. mnewong@ust.hk
Kwong
Jessica Y Y
JY
D000339:Affect; D001290:Attitude; D003657:Decision Making; D006801:Humans; D012941:Social Responsibility