Community recommendations on outreach activities for QUEST-expanded: Medicaid managed care for the aged, blind, and disabled population.
The Hawai'i Medicaid Program intends to transition its Aged, Blind, and Disabled population from a fee-for-service to a managed care model. To determine the best outreach strategies for this transition, focus groups of beneficiaries were held throughout Hawai'i. Beneficiaries want information in simple language, to be told about the change by someone knowledgeable whom they trust, and to have services that address their individual needs. A model for the transition, including these strategies, is described.
McWalter
Kirsty M
KM
Hawai'i Department of Health, Genetics Program, Honolulu, HI, 96816, USA. kirsty@hawaiigenetics.org
Hughes
Christine M
CM
Masukawa
Nicole K
NK
Minatoya
Kelli R
KR
Miyake
Sarah
S
Oyadomari
Taryn A
TA
Shimamoto
Joy H
JH
Parlin
Leolinda
L
D000368:Aged; D003142:Communication; D003159:Community-Institutional Relations; D006233:Persons with Disabilities; D017144:Focus Groups; D006297:Health Services Accessibility / Q000458:organization & administration*; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration*; D008484:Medicaid / Q000458:organization & administration*; D019987:Persons with Visual Disabilities