Expanding the criterion domain? A quantitative review of the OCB literature.
The authors investigate the construct validity of the organizational citizenship behavior (OCB)-task performance distinction by providing a quantitative review of the OCB literature. The authors extend previous meta-analytic reviews of the OCB literature by (a) using confirmatory factor analysis (CFA) to investigate the dimensionality of OCB, (b) using CFA to examine the distinction between OCB and task performance, and (c) examining the relationship between a latent OCB factor and task performance and attitudinal variables. Results support a single factor model of OCB that is distinct from, albeit strongly related to, task performance. In addition, results show that OCB consistently relates more strongly to attitudes than does task performance and shares a modest amount of variance with attitudinal correlates beyond task performance.
Hoffman
Brian J
BJ
Industrial/Organizational Psychology Program, Department of Management, University of Tennessee, Knoxville, USA. hoffmanb@uga.edu
Blair
Carrie A
CA
Meriac
John P
JP
Woehr
David J
DJ
D004650:Employee Performance Appraisal; D006801:Humans; D015279:Organizational Culture; D012919:Social Behavior; D017132:Workplace