title: Patient-focused radiology: the value of customer service?
authors.affiliation: Massachusetts General Hospital, Department of Radiology, Boston, MA 02114, USA. gboland@partners.org
authors.forename: Giles W L
authors.initials: GW
authors.lastname: Boland
mesh_terms: D001291:Attitude of Health Personnel; D001900:Boston; D018802:Patient-Centered Care / Q000379:methods / Q000458:organization & administration*; D010817:Physician-Patient Relations; D011871:Radiology / Q000458:organization & administration*; D012649:Self Concept; D012945:Social Values