title: Full disclosure when bad things happen.
abstract: Full disclosure of errors to family members of patients in the NICU starts the healing process and helps to restore confidence and faith in caregivers. By facilitating and encouraging full disclosure, managers help initiate the healing process for all involved and can better ensure regulatory compliance.
authors.affiliation: Apptis Healthcare, SafeCare System, USA. Simonsate@msn.com
authors.forename: Sherri Lee
authors.initials: SL
authors.lastname: Simons
mesh_terms: D001291:Attitude of Health Personnel; D005190:Family / Q000523:psychology*; D006801:Humans; D007231:Infant, Newborn; D015931:Intensive Care, Neonatal / Q000523:psychology*; D016365:Liability, Legal; D008318:Malpractice / Q000331:legislation & jurisprudence; D019300:Medical Errors / Q000331:legislation & jurisprudence / Q000523:psychology*; D010817:Physician-Patient Relations; D017751:Safety Management / Q000458:organization & administration; D014342:Truth Disclosure; D014481:United States