title: Something fishy.
authors.forename: Joanna
authors.initials: J
authors.lastname: Lyall
mesh_terms: D001291:Attitude of Health Personnel; D001296:Audiovisual Aids; D019985:Benchmarking / Q000458:organization & administration; D002983:Clinical Competence / Q000592:standards; D003142:Communication; D006801:Humans; D008131:London; D008960:Models, Psychological; D009013:Morale; D009042:Motivation; D009723:Nurse-Patient Relations; D009741:Nursing Staff, Hospital / Q000523:psychology*; D016272:Occupational Health; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration; D011590:Psychology, Industrial; D017749:Total Quality Management / Q000458:organization & administration*; D017132:Workplace / Q000458:organization & administration / Q000523:psychology