title: [Parent satisfaction with a child and family-centered treatment program for primary headache in childhood and adolescence].
abstract: Patient satisfaction represents a significant outcome criterion in the context of systemic psychotherapeutic therapy research. This study investigated parent satisfaction with a psychosocial treatment program (comprising three components: child group therapy, parents' evenings, systemic family sessions) for pediatric primary headache (diagnosed according to IHS criteria). 10 weeks after the end of the treatment program, the parents were sent a questionnaire containing open questions and ten-point numerical rating scales. The sample comprised n=48 families. The return rate was 89%. The qualitative content analysis showed a hierarchical category system consisting of 3 major categories, 7 main groups and 69 sub-categories. The parents stated that they were satisfied with (1.) the effects of the treatment program, (2.) the specific treatment techniques and the medical and psychosocial headache-related information provided, and (3.) the therapeutic relationship. The mean satisfaction for all three therapy components on the ten-point numerical rating scale was 8.1 with a standard deviation of 2.0 (child headache group: 8.5; parents' evenings: 8.2; family sessions: 7.5). The results are discussed with reference to methodological aspects: avoidance of ceiling effects and social desirability in measuring customer satisfaction, order effects of items, weighting of the significance of satisfaction levels as an outcome criterion.
authors.affiliation: Klinik für Kinder und Jugendmezin.
authors.forename: Juliane
authors.initials: J
authors.lastname: Quiring
authors.forename: Matthias
authors.initials: M
authors.lastname: Ochs
authors.forename: Gideon
authors.initials: G
authors.lastname: Franck
authors.forename: Nora
authors.initials: N
authors.lastname: Wredenhagen
authors.forename: Hanne
authors.initials: H
authors.lastname: Seemann
authors.forename: Rolf
authors.initials: R
authors.lastname: Verres
authors.forename: Arist
authors.initials: A
authors.lastname: von Schlippe
authors.forename: Jochen
authors.initials: J
authors.lastname: Schweeitzer
mesh_terms: D000293:Adolescent; D002648:Child; D003258:Consumer Behavior; D005196:Family Therapy; D005858:Germany; D006801:Humans; D008881:Migraine Disorders / Q000523:psychology / Q000628:therapy*; D010043:Outcome and Process Assessment, Health Care; D010290:Parents / Q000523:psychology*; D011615:Psychotherapy, Group; D011785:Quality Assurance, Health Care; D018781:Tension-Type Headache / Q000523:psychology / Q000628:therapy*