Assessing the quality of nursing work life.
Traditionally, nursing has measured job satisfaction by focusing on employees' likes and dislikes. However, job satisfaction is an unsatisfactory construct to assess either the jobs themselves or employees' feelings about work sinceas much as 30% of the variance explained in job satisfaction surveys is a function of personality, something employers can do little to change. Based on socio-technical systems theory, quality of nursing work life (QNWL) assessments focus on identifying opportunities for nurses to improve their work and work environment while achieving the organization's goals. Moreover, some evidence suggests that improvements in work life are needed to improve productivity. Therefore, assessing QNWL reveals areas for improvement where the needs of both the employees and the organization converge. The purpose of this article was to assess the QNWL of staff nurses using Brooks' Quality of Nursing Work Life Survey.
Brooks
Beth A
BA
University of Illinois at Chicago College of Nursing, Chicago, Illinois, USA.
Storfjell
Judy
J
Omoike
Osei
O
Ohlson
Susan
S
Stemler
Irene
I
Shaver
Joan
J
Brown
Amy
A
D000704:Analysis of Variance; D001291:Attitude of Health Personnel; D003659:Decision Making, Organizational; D017598:Efficiency, Organizational; D006272:Health Facility Environment / Q000458:organization & administration; D006301:Health Services Needs and Demand; D006764:Hospitals, Community; D006786:Hospitals, Urban; D006801:Humans; D007588:Job Satisfaction; D015146:Midwestern United States; D015401:Nursing Administration Research; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000193:education / Q000458:organization & administration / Q000523:psychology*; D016272:Occupational Health; D009937:Organizational Objectives; D010551:Personality; D017009:Professional Autonomy; D011788:Quality of Life / Q000523:psychology*; D011795:Surveys and Questionnaires; D017749:Total Quality Management / Q000458:organization & administration; D016526:Workload; D017132:Workplace / Q000458:organization & administration / Q000523:psychology