Development and validation of Aviation Causal Contributors for Error Reporting Systems (ACCERS).
OBJECTIVE
This investigation sought to develop a reliable and valid classification system for identifying and classifying the underlying causes of pilot errors reported under the Aviation Safety Action Program (ASAP).


BACKGROUND
ASAP is a voluntary safety program that air carriers may establish to study pilot and crew performance on the line. In ASAP programs, similar to the Aviation Safety Reporting System, pilots self-report incidents by filing a short text description of the event. The identification of contributors to errors is critical if organizations are to improve human performance, yet it is difficult for analysts to extract this information from text narratives. A taxonomy was needed that could be used by pilots to classify the causes of errors.


METHODS
After completing a thorough literature review, pilot interviews and a card-sorting task were conducted in Studies 1 and 2 to develop the initial structure of the Aviation Causal Contributors for Event Reporting Systems (ACCERS) taxonomy. The reliability and utility of ACCERS was then tested in studies 3a and 3b by having pilots independently classify the primary and secondary causes of ASAP reports.


RESULTS
The results provided initial evidence for the internal and external validity of ACCERS. Pilots were found to demonstrate adequate levels of agreement with respect to their category classifications.


CONCLUSIONS
ACCERS appears to be a useful system for studying human error captured under pilot ASAP reports. Future work should focus on how ACCERS is organized and whether it can be used or modified to classify human error in ASAP programs for other aviation-related job categories such as dispatchers.


CONCLUSIONS
Potential applications of this research include systems in which individuals self-report errors and that attempt to extract and classify the causes of those events.
Baker
David P
DP
American Institutes for Research, 1000 Thomas Jefferson St., NW, Washington, DC 20007, USA. dbaker@air.org
Krokos
Kelley J
KJ
D000060:Accidents, Aviation / Q000145:classification* / Q000523:psychology; D001359:Aviation / Q000592:standards*; D015984:Causality; D002965:Classification / Q000379:methods; D005163:Factor Analysis, Statistical; D005568:Forms and Records Control / Q000379:methods; D006801:Humans; D015203:Reproducibility of Results; D012107:Research Design; D012308:Risk Management / Q000379:methods*; D012449:Safety; D013647:Task Performance and Analysis