[The tele-surveillance as a tool to favour social participation of elderly at home].
Little is known as yet about the impact of telesurveillance services on social participation. To document the interaction between telesurveillance services and social participation of the elderly living at home, a study was conducted in the context of a government call center employing nurses. A focus group study was realized with elders (n = 4), caregivers (n = 6), healthcare system practitioners and industry employees (n = 7). A qualitative analysis was performed using the Disability Creation Process model and generally accepted criteria for evaluating telehealth interventions. The results showed, on the one hand, factors that facilitate the use of telesurveillance services (user's intellectual capabilities, acceptance of clinical settings, relevance of recommendations, cost of service, and accessibility) and, on the other, factors that reinforce such use (user behaviors; level of satisfaction; impact on informal caregiver; system's level of performance; technical features; and life-habit aspects such as personal transportation, sleep, housekeeping, personal care, interpersonal relationships, and recreational activities).
Garceau
Mathieu
M
Centre interdisciplinaire de recherche en réadaptation et intégration sociale, Hamel Est, Québec. salutgoglu@hotmail.com
Vincent
Claude
C
Robichaud
Line
L
D000203:Activities of Daily Living; D000368:Aged; D000369:Aged, 80 and over; D000375:Aging; D017144:Focus Groups / Q000379:methods; D016330:Frail Elderly; D006699:Home Care Services / Q000458:organization & administration*; D006801:Humans; D007398:Interpersonal Relations; D008875:Middle Aged; D011788:Quality of Life; D011792:Quebec; D019114:Remote Consultation; D011795:Surveys and Questionnaires