Age can make a difference in patient satisfaction.
A survey demonstrates that not all patients will perceive the care they receive in the same manner. Learning facts like these about your customers will help you improve your patient satisfaction efforts. Young adult patients are the least likely to be satisfied and do not understand the necessity of long waits. Building loyalty with younger patients can pay dividends for years to come. Breaking down satisfaction survey data into subpopulations can help point out the areas in which you need to improve.
D000293:Adolescent; D000328:Adult; D000367:Age Factors; D000368:Aged; D003625:Data Collection; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D008875:Middle Aged; D017060:Patient Satisfaction; D014481:United States