title: Involvement and accountability. Pick-and mix NHS will serve all customers.
authors.affiliation: Healthcare Commission.
authors.forename: Anna
authors.initials: A
authors.lastname: Coote
authors.forename: Jessica
authors.initials: J
authors.lastname: Crowe
mesh_terms: D003254:Consumer Advocacy; D006779:Hospitals, Public / Q000458:organization & administration; D012941:Social Responsibility; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom