title: Taste and odour issues in South Korea's drinking water industry.
abstract: This paper reviews taste and odour (T&O) issues of South Korea's water industry. For this purpose, an overview of the water supply systems and drinking water standards is presented and some results from citizen surveys for customer satisfaction are included. A case study is presented in which the water intake was shifted from inside a main reservoir to a downstream location due to T&O problems. It is true that the South Korean water industry has long relied on the tolerance of consumers for periodic T&O events. Recently the South Korean water industry has become aware that the T&O problems are at the centre of consumers' concerns and has taken several positive approaches. These include monitoring T&O events using sensory and instrumental methods, installation of a baffled-channel PAC contactor and application of advanced water treatment processes.
authors.affiliation: Department of Environmental Engineering, Daejeon University, Yongun-dong 96-3, Dong-gu, Daejeon, Korea. baebu@dju.ac.kr
authors.forename: B U
authors.initials: BU
authors.lastname: Bae
authors.forename: H S
authors.initials: HS
authors.lastname: Shin
authors.forename: J J
authors.initials: JJ
authors.lastname: Choi
mesh_terms: D003258:Consumer Behavior; D004784:Environmental Monitoring / Q000379:methods; D006801:Humans; D007723:Korea; D009812:Odorants / Q000032:analysis*; D011795:Surveys and Questionnaires; D013649:Taste; D014867:Water / Q000032:analysis; D014873:Water Pollutants; D014874:Water Pollutants, Chemical / Q000032:analysis*; D014876:Water Pollution; D018508:Water Purification / Q000379:methods*; D014881:Water Supply
chemical_list: D014873:Water Pollutants; D014874:Water Pollutants, Chemical; D014867:Water