PSO: an evolving, critical role in health care quality.
PSO must be educator, diplomat, analyst, student, negotiator, and communicator. Experts say position should not be linked with other job responsibilities. Passion for patients, strong leadership skills are keys to success.
D000288:Administrative Personnel; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control; D024382:Professional Role; D011787:Quality of Health Care; D017751:Safety Management / Q000458:organization & administration*; D014481:United States