title: IPRO, New York Q10, wins prestigious quality award.
abstract: Registration to the ISO-9001 Quality System Standard helps QIO stand out. IPRO leaders say they have to walk the 'quality walk' if they are to serve hospitals. Organization stresses effective employee communications, training, and rewards and recognition.
mesh_terms: D001363:Awards and Prizes; D002568:Certification; D006268:Health Facilities; D009518:New York; D011785:Quality Assurance, Health Care / Q000379:methods*; D017749:Total Quality Management / Q000592:standards*