title: Perceptions of the process of care among caregivers and care recipients in dementia care networks.
abstract: The Dementia Care Networks Study investigated 4 community-based, not-for-profit dementia care networks in Ontario, Canada. Investigators examined whether sociodemographic and health characteristics, type of support network, and amount of service use among care recipients and caregivers (n = 267 dyads) were associated with experiences with care processes. The process-of-care constructs were: family physicians' awareness of services; experiences with health care workers, and assessment and placement activities. The findings highlighted that family physicians' understanding of dementia and their ability to work with the dyad to become aware of and accept services, was an important component in the dyad's satisfaction. If caregivers received home support and the care recipients received emotional support from their social support network, they were more likely to be satisfied with their experiences with health care workers. In summary, increased awareness and provision of services were associated with more positive perceptions of network effectiveness.
authors.affiliation: Department of Physical Therapy, University of Toronto, Toronto, Ontario, Canada. susan.jaglal@utoronto.ca
authors.forename: Susan
authors.initials: S
authors.lastname: Jaglal
authors.forename: Rhonda
authors.initials: R
authors.lastname: Cockerill
authors.forename: Louise
authors.initials: L
authors.lastname: Lemieux-Charles
authors.forename: Larry W
authors.initials: LW
authors.lastname: Chambers
authors.forename: Kevin
authors.initials: K
authors.lastname: Brazil
authors.forename: Carole
authors.initials: C
authors.lastname: Cohen
mesh_terms: D000369:Aged, 80 and over; D001364:Awareness; D017028:Caregivers / Q000523:psychology*; D019058:Community Networks; D003704:Dementia / Q000453:epidemiology*; D005260:Female; D017144:Focus Groups; D006701:Home Nursing / Q000706:statistics & numerical data; D006704:Homemaker Services / Q000706:statistics & numerical data; D006801:Humans; D008297:Male; D008875:Middle Aged; D009864:Ontario; D017060:Patient Satisfaction; D010821:Physicians, Family; D012044:Regression Analysis; D012944:Social Support; D011795:Surveys and Questionnaires