title: Special report: quality of care survey. Improving patient flow.
authors.affiliation: St Luke's Episcopal Health System, Houston, Texas, USA. dpate@sleh.com
authors.forename: David C
authors.initials: DC
authors.lastname: Pate
authors.forename: Michael
authors.initials: M
authors.lastname: Puffe
mesh_terms: D019090:Case Management; D017598:Efficiency, Organizational; D006739:Hospital Administration / Q000379:methods*; D018578:Hospital-Physician Relations; D006760:Hospitalization; D006801:Humans; D019982:Organizational Case Studies; D010351:Patient Discharge; D010360:Patient Transfer; D017064:Process Assessment, Health Care; D013781:Texas; D017749:Total Quality Management / Q000379:methods*