title: Use of communication technology among public health professionals in New South Wales, Australia.
abstract: We explored how six forms of communication technology (teleconferencing, web bulletin boards, web conferencing, videoconferencing, media streaming and satellite television) are currently being used in public health work in NSW. Twelve public health professionals working in the NSW health service were interviewed. Teleconferencing and videoconferencing were the most commonly used forms of communication technology. Factors that facilitated use included ease of access to facilities and assistance in organising and setting up the technique. Barriers to use included cost and the perception that the equipment was hard to set up and operate. Participants identified factors that assisted them to engage with these techniques.
authors.affiliation: Public Health Training and Development Branch, NSW Department of Health. carlie.naylor@doh.health.nsw.gov.au
authors.forename: Carlie-Jane
authors.initials: CJ
authors.lastname: Naylor
authors.forename: D Lynne
authors.initials: DL
authors.lastname: Madden
authors.forename: Deborah J
authors.initials: DJ
authors.lastname: Oong
mesh_terms: D019538:Health Care Surveys; D006801:Humans; D033183:Interdisciplinary Communication; D020407:Internet; D007407:Interviews as Topic; D008507:Medically Underserved Area; D009517:New South Wales; D011634:Public Health / Q000193:education; D011635:Public Health Administration / Q000193:education; D012423:Rural Health; D017215:Satellite Communications; D011795:Surveys and Questionnaires; D013685:Telecommunications; D049269:Videoconferencing