title: Study shows wrong people, wrong skills, wrong tools . . .
authors.forename: Duncan R
authors.initials: DR
authors.lastname: Petty
authors.forename: Arnold
authors.initials: A
authors.lastname: Zermansky
mesh_terms: D003157:Community Pharmacy Services / Q000592:standards*; D004512:Education, Pharmacy; D006801:Humans; D011369:Professional-Patient Relations; D006113:United Kingdom