Computerized Client assessments: a change in practice.
Inconsistencies in home and community care data collection across Canada was the driving force for changing the process of assessment of case-managed clients in British Columbia. Clinicians had been using a paper-based assessment tool but were mandated to implement the RAI-HC and to conduct assessments using a computerized version. This led to a significant change in clinical practice. The authors provide an overview of the transition in the Interior Health Authority, linking phases of the process to Kotter's model of creating major change.
Kraft
Lisa
L
AIS Inc, Winnipeg, Manitoba.
Scott
Peggy
P
D000555:Ambulatory Care Information Systems; D001955:British Columbia; D019090:Case Management / Q000458:organization & administration*; D003152:Community Health Nursing; D006699:Home Care Services; D006801:Humans; D009730:Nursing Assessment / Q000458:organization & administration*; D009936:Organizational Innovation