A self-analysis of the NASA-TLX workload measure.
Computer use and, more specifically, the administration of tests and materials online continue to proliferate. A number of subjective, self-report workload measures exist, but the National Aeronautics and Space Administration-Task Load Index (NASA-TLX) is probably the most well known and used. The aim of this paper is to consider the workload costs associated with the computer-based and paper versions of the NASA-TLX measure. It was found that there is a significant difference between the workload scores for the two media, with the computer version of the NASA-TLX incurring more workload. This has implications for the practical use of the NASA-TLX as well as for other computer-based workload measures.
Noyes
Jan M
JM
Department of Experimental Psychology, University of Bristol, 8 Woodland Road, Bristol BS8 ITN, UK. j.noyes@bristol.ac.uk
Bruneau
Daniel P J
DP
D000293:Adolescent; D000328:Adult; D032882:Comprehension; D005260:Female; D006801:Humans; D008297:Male; D008838:Microcomputers / Q000191:economics*; D010209:Paper; D011594:Psychometrics / Q000295:instrumentation*; D011932:Reading; D012107:Research Design; D012647:Self-Assessment; D011795:Surveys and Questionnaires; D013647:Task Performance and Analysis; D006113:United Kingdom; D014481:United States; D018557:United States National Aeronautics and Space Administration; D014495:Universities; D016526:Workload / Q000523:psychology*