title: Communicating the new benefits deal.
abstract: Communication is critical to changing employees' attitudes toward increased responsibility for benefit decisions and health and wellness. As employers shift responsibility, they not only must provide the right decision-making tools; employers must also maintain a safety net for those who don't want the responsibility. This article discusses the experience of four organizations that implemented the "new deal" of increased employee responsibility while also balancing employee needs.
authors.affiliation: Pricewterhouse Coopers, Washington, DC, USA.
authors.forename: Lisa
authors.initials: L
authors.lastname: Patten
mesh_terms: D001294:Attitude to Health; D003142:Communication; D003258:Consumer Behavior / Q000191:economics*; D017047:Cost Sharing; D003657:Decision Making; D006264:Health Benefit Plans, Employee / Q000191:economics* / Q000458:organization & administration; D017048:Health Care Costs / Q000639:trends; D006801:Humans; D015279:Organizational Culture; D010559:Personnel Management; D012941:Social Responsibility; D014481:United States