title: Retention recipe.
authors.affiliation: The Beryl Institute, Bedford, Texas, USA. paul.spiegelman@beryl.net
authors.forename: Paul
authors.initials: P
authors.lastname: Spiegelman
mesh_terms: D004645:Empathy; D017408:Guidelines as Topic; D015285:Hospital-Patient Relations; D006801:Humans; D017060:Patient Satisfaction; D011357:Product Line Management; D014481:United States