title: [The cancer information service (CIS) of the German Cancer Research Center].
abstract: Via the telephone, email and an internet portal,the CIS offers patients, their relatives and interested persons competent information and advice on the topic of cancer. A primary aim is to enable interested parties to understand what is often a complicated matter. In many cases, this is the sole empowerment for patients to communicate usefully with the family physician, and to put their own individual situation into proper perspective. A good grasp of their disease is also the prerequisite for taking appropriate decisions with regard to treatment. The most common questions asked are concerned with disease-specific therapeutic standards, the range of treatments available and the side effects and complications of treatment options.
authors.affiliation: Deutsches Krebsforschungszentrum, Krebsinformationsdienst (KID) Heidelberg. a.gaisser@dkfz.de
authors.forename: A
authors.initials: A
authors.lastname: Gaisser
mesh_terms: D003142:Communication; D034742:Electronic Mail; D019317:Evidence-Based Medicine; D006801:Humans; D007255:Information Services; D020407:Internet; D009369:Neoplasms / Q000175:diagnosis / Q000628:therapy*; D010358:Patient Participation; D010817:Physician-Patient Relations; D011785:Quality Assurance, Health Care; D013689:Telephone